Contact access to information and privacy

Please take a look at the access to information and privacy frequently asked questions, where you may find answers to your inquiries. The search engine can also help you find information.

If you choose to contact us, please read our privacy notice statement.

Acess to information and privacy general inquiry

Teletypewriter (TTY)

Toll-free (for hearing-impaired): 1-800-926-9105


Access to Information and Privacy Directorate
Public Works and Government Services Canada
5C1, Portage III
Gatineau, Québec, Canada, K1A 0S5

Electronic form

If you would like an electronic response, please include your e-mail address.

Privacy notice statement

Provision of the information is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our Internet presence. The information will be held in Public Works and Government Services Canada's Personal Information Bank number PPU 115 Internet and PPE 830 Intranet Services, and it will be retained according to the retention and disposal schedule established for this bank.

Your personal information is protected under the provisions of the Privacy Act. Under the Act, you have the right to request access to and correction of your personal information, if erroneous or incomplete. If you wish to avail yourself of this right or require clarification about this Statement, contact our Privacy Coordinator at For more information on privacy issues and the Privacy Act consult the Privacy Commissioner's Web site.

For more information about your rights, visit Info Source. This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal Members of Parliament.

The Internet is a public forum and electronic information can be intercepted. This is not a secure Web site. Please do not disclose unnecessary confidential information about yourself or your accounts with PWGSC.