Public Works and Government Services Canada
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Classifications Stream 3

Operational Services

Building Technician

A building technician's main duties involve performing routine maintenance jobs such as general landscaping, painting and various types of minor repairs.

Intermediate

Duties include the performance of routine, repetitive tasks of low complexity involving a limited number of clearly defined procedures and instructions. Tasks include the cleaning and maintenance of the interior and exterior of commercial, institutional and residential buildings and their surrounding grounds.

Typical duties may include:

  • Washing windows, interior walls and ceilings
  • Clearing snow and ice from walkways and parking areas
  • Performing landscaping tasks
  • Cleaning and disinfecting washrooms and fixtures
  • Performing minor repairs to HVAC, plumbing, electrical systems, etc.
  • Moving furniture, equipment or supplies
Minimum Mandatory Qualifications:

Education:

  • Secondary school diploma

Experience:

  • Minimum of one year of relevant experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required: WHMIS, fall protection, manual material handling, personal protective equipment, rights of workers, confined spaces, first aid (emergency level)
  • Training in heating, ventilation and air conditioning (HVAC) may be required

Senior

Duties include the performance of more complex, repetitive tasks, including the coordination of duties performed by junior building techs. Work performed does not require supervision.

Typical duties may include:

  • Performing cleaning tasks
  • Performing landscaping tasks
  • Monitoring and performing more complex repairs and maintenance of HVAC and
    plumbing systems
  • Moving furniture, equipment, supplies, etc.
  • Ensuring that the appropriate security and safety measures are in place

Minimum Mandatory Qualifications:

Education:

  • Secondary school diploma
  • Successful completion of HVAC (Heating, Ventilation and Air Conditioning) training from a recognized post-secondary institution
  • Current and valid Health and Safety Certification – Part One (Health and Safety Representative)

Experience:

  • Minimum of three years of relevant experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required:
    WHMIS, fall protection, manual material handling, personal protective equipment, rights of workers, powered elevated work platforms, confined spaces, first aid (standard level), custodial training

Building Superintendents

A building superintendent's duties include overseeing routine maintenance and repair jobs.

Senior

Typical duties may include:

  • Ensuring security and safety measures are in place and are followed
  • Making adjustments and minor repairs to heating, cooling, ventilation, plumbing and electrical systems
  • Contacting appropriate service providers for major repairs
  • Assisting in the coordination of repair activities with those of other departments
  • Assisting in the adherence to a budget and keeping financial records

Minimum Mandatory Qualifications:

Education:

  • Secondary school diploma or an acceptable combination of education, training and experience

Experience:

  • Minimum of three years of relevant experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required: WHMIS, fall protection, manual material handling, personal protective equipment, rights of workers, confined spaces, first aid (emergency level)
  • Successful completion of HVAC (Heating, Ventilation and Air Conditioning) training from a recognized post-secondary institution may be required
  • Current Building Operator Certification to level I or II may be required
  • A certificate, diploma or degree in Occupational Health & Safety from a recognized post‑secondary institution may be required

Advanced

Duties will include involvement in planning, organizing and coordinating activities within a maintenance department.

Typical duties may include:

  • Coordinating the activities of external workers engaged in bricklaying, roofing, cement finishing, tile setting, plastering, drywall installation, glazing, insulating, painting, etc.
  • Requisitioning materials and supplies
  • Providing or arranging appropriate safety training for staff
  • Ensuring safety legislation and regulations are followed
  • Inspecting sites or facilities to ensure established safety and cleanliness standards are met
  • Recommending or arranging additional services required, such as painting, repair work, renovations and replacement of furnishings and equipment
  • Coordinating the work of light duty, industrial or specialized cleaners, janitors, apprentices and labourers
  • Preparing the work schedule and coordinating activities with those of other departments
  • Preparing budgets and keeping financial records

Minimum Mandatory Qualifications:

Education:

  • Secondary school diploma or an acceptable combination of education, training and experience

Experience:

  • Minimum of five years of relevant experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required:
    WHMIS, fall protection, manual material handling, personal protective equipment, rights of workers, confined spaces, first aid (emergency level)
  • Successful completion of HVAC (Heating, Ventilation and Air Conditioning) training from a recognized post-secondary institution may be required
  • Current Building Operator Certification to level I or II may be required
  • A certificate, diploma or degree in Occupational Health & Safety from a recognized post‑secondary institution may be required

Construction Site Coordinator

A construction site coordinator's main duties involve reading blueprints, setting priorities, managing contractors and troubleshooting. The skills required include the ability to succeed in stressful situations and the ability to manage conflicts. Awareness of current trends in construction methods, concepts and technological advances in the industry is also required.

Intermediate

Duties involve coordinating and managing specific activities performed by external construction trades, specific phases of construction or sub-projects.

Typical duties may include:

  • Interpretation of blueprints and setting priorities
  • Managing external contractors related to specific activities, phases or sub-projects
  • Reporting any problems (technical or safety related) to the senior Construction Site Administrator

Minimum Mandatory Qualifications:

Education:

  • Successful completion of two years of secondary school or an acceptable combination of education, training and experience

Experience:

  • Minimum of five years of relevant experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required: WHMIS, fall protection, manual material handling, housekeeping, personal protective equipment, traffic control for roads and pedestrians, elevated work platforms, scaffold erection, confined spaces, fire extinguishers and first aid (emergency level)
  • A certificate, diploma or degree in Occupational Health & Safety from a recognized post‑secondary institution may be required

Advanced

Duties involve complex coordinating and management activities, pertinent to a complete for an entire construction project, involving work performed by external construction trades.

Typical duties may include:

  • Interpreting blueprints and setting priorities
  • Managing contractors and troubleshooting
  • Supervising different external trades on site
  • Attending meetings as required by PWGSC
  • Providing solutions for minor disputes with or between contractors
  • Identifying problems and providing viable solutions
  • Performing inspections of work performed

Minimum Mandatory Qualifications:

Education:

  • Secondary school diploma or an acceptable combination of education, training and experience

Experience:

  • Minimum of ten years of relevant experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required: WHMIS, fall protection, manual material handling, housekeeping, personal protective equipment, traffic control for roads and pedestrians, powered elevated work platforms, scaffold erection, confined spaces, fire extinguishers and first aid (emergency level)
  • A certificate, diploma or degree in Occupational Health & Safety from a recognized post‑secondary institution may be required

General Labourer

A general labourer’s tasks include construction work, scaffolding, demolition, heavy labour, shovelling, chipping and assisting trade workers in the performance of daily duties.

Junior

Duties include the performance of routine, repetitive tasks of low complexity involving a limited number of clearly defined procedures and instructions. Only limited knowledge of or experience with the work to be performed is required as the work will be closely supervised and directed. Tools are provided to the Resource.

Typical duties may include:

  • Performing basic demolition, site clean-up and other basic construction work
  • Handling material
  • Snow removal, landscaping, groundskeeping
  • Assisting trade workers

The resource will not be required to:

  • Work at heights above 4 feet
  • Use electrical or motorized equipment

Minimum Mandatory Qualifications:

Education:

  • Secondary school diploma or an acceptable combination of education, training and experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required:
    WHMIS, fall protection, manual material handling, personal protective equipment, rights of workers and first aid (emergency level)

Intermediate

Duties include the performance of routine, repetitive tasks of higher complexity involving a limited number of clearly defined procedures and instructions. Decent knowledge of and experience with the work to be performed is required, as the work will be performed with minimal supervision. Resources are required to supply their own basic tools, such as a hammer, pouch, measuring tape and cutting tools.

Typical duties may include:

  • Performing construction work involving scaffolding, demolition, heavy labour, shovelling, chipping, etc.
  • Working at heights above 10 feet
  • Using basic electrical tools
  • Using basic motorized equipment (if certified in the use of the equipment in question)

Minimum Mandatory Qualifications:

Education:

  • Secondary school diploma or an acceptable combination of education, training and experience

Experience:

  • Minimum of one year of relevant experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required: WHMIS, fall protection, manual material handling, personal protective equipment, rights of workers, traffic control for roads and pedestrians, powered elevated work platforms, scaffold erection, confined spaces, first aid (emergency level)
  • Current forklift certification level I or II may be required

Senior

Duties include the performance of routine, repetitive tasks of higher complexity involving a limited number of clearly defined procedures and instructions. Significant knowledge of and experience with the work to be performed is required, as the work will be performed with minimal or no supervision. Resources are required to supply their own basic tools, such as a hammer, pouch, measuring tape and cutting tools.

Typical duties may include:

  • Performing construction work involving scaffolding, taping, using cutting tools (including torches), etc.
  • Working at heights above 10 feet, rooftops, etc.
  • Using basic electrical tools
  • Using basic motorized equipment (if certified in the use of the equipment in question)
  • Performing material handling tasks

Minimum Mandatory Qualifications:

Education:

  • Secondary school diploma or an acceptable combination of education, training and experience

Experience:

  • Minimum of three years of relevant experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required: WHMIS, fall protection, manual material handling, personal protective equipment, rights of workers, traffic control for roads and pedestrians, powered elevated work platforms, scaffold erection, confined spaces training, and first aid (standard level)

Trade Helper

A trade helper's main duties involve assisting certified tradespeople in the performance of their duties.

Intermediate

Duties include the performance of routine, repetitive tasks of higher complexity involving a limited number of clearly defined procedures and instructions. Work will be performed with less direction but with some supervision. Resources are required to supply their own basic tools such as a hammer, measuring tape and cutting tools.

Typical duties may include:

  • Assisting journeymen or master trades in the performance of their duties
  • Working at heights above 10 feet
  • Using basic electrical or motorized equipment

Minimum Mandatory Qualifications:

Education:

  • Successful completion of two years of secondary school or an acceptable combination of education, training and experience
  • Registration as an apprentice in a recognized program

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required: WHMIS, fall protection, manual material handling, personal protective equipment, rights of workers, powered elevated work platforms, scaffold erection, confined spaces and first aid (emergency level)
  • Current forklift certification level I or II may be required

Senior

Duties include the performance of routine, repetitive tasks of higher complexity involving a limited number of clearly defined procedures and instructions. Work will be performed with minimal supervision. Resources are required to supply their own basic tools such as a hammer, pouch, measuring tape and cutting tools.

Typical duties may include:

  • Assisting journeymen or master trades in the performance of their duties
  • Working at heights above 10 feet
  • Using basic electrical or motorized equipment

Minimum Mandatory Qualifications:

Education:

  • Secondary school diploma or an acceptable combination of education, training and experience
  • Successful completion of the first three years of a four year apprenticeship in a recognized program

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required: WHMIS, fall protection, manual material handling, personal protective equipment, rights of workers, traffic control for roads and pedestrians, powered elevated work platforms, scaffold erection, confined spaces and first aid (emergency level)
  • Current forklift certification level I or II may be required

Stores Services Personnel

A stores services person's main duties may involve commercial moving, packaging, shipping and receiving, inventory and order control, material handling, printing, mailroom, forklift operations, office installation, quality control and other industrial duties.

Junior

Duties include the performance of routine, repetitive tasks of low complexity involving a limited number of clearly defined procedures and instructions. Only limited knowledge of or experience related to the work to be performed will be required. Work will be closely supervised and directed.

Typical duties may include:

  • Moving commercial or government materials
  • Packaging, shipping and receiving, inventory and order picking
  • Performing warehouse duties

Minimum Mandatory Qualifications:

Education:

  • Successful completion of two years of secondary school or an acceptable combination of education, training and experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required:
    WHMIS, manual material handling, counterbalance equipment, personal protective equipment, rights of workers, laceration protection, housekeeping and first aid (emergency level)

Intermediate

Duties include the performance of routine, repetitive tasks of higher complexity involving a limited number of clearly defined procedures and instructions.

Typical duties may include:

  • Performing material handling, printing, mailroom, forklift, office installation, office clerk and other industrial duties
  • Performing warehouse duties

Minimum Mandatory Qualifications:

Education:

  • Successful completion of two years of secondary school or an acceptable combination of education, training and experience

Experience:

  • Minimum of one year of relevant experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required:
    WHMIS, manual material handling, counterbalance equipment, personal protective equipment, rights of workers, laceration protection, housekeeping, fall protection and first aid ( emergency level)
  • Current forklift certification level I or II may be required

Senior

Duties include the performance of routine, repetitive tasks of higher complexity involving a limited number of clearly defined procedures and instructions. Work will require minimal or no supervision.

Typical duties may include:

  • Performing warehouse work involving shipping and receiving, order picking, wrapping, mailroom, moving material, restacking
  • Operating computers
  • Operating basic tools, hand tools, wrapping equipment, electric pallet lifts, manual pallet lifts, cherry pickers, forklifts

Minimum Mandatory Qualifications:

Education:

  • Secondary school diploma or an acceptable combination of education, training and/or experience

Experience:

  • Minimum of three years of relevant experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required: WHMIS, manual material handling, counterbalance equipment (forklift and pallet truck), personal protective equipment, rights of workers, laceration protection, housekeeping, fall protection, propane handling and first aid (emergency level)
  • Current forklift certification level I or II may be required

Advanced

Duties include the performance of routine, repetitive tasks of higher complexity involving a limited number of clearly defined procedures and instructions and the provision of direction or guidance when necessary. Familiarity with the Occupational Health and Safety Act and the regulations for industrial establishments will be required.

Typical duties may include:

  • Performing warehouse work, including shipping and receiving, order picking, wrapping, mailroom, moving material, restacking, quality control, administration, and inventory control
  • Operating computers, basic tools, hand tools, wrapping equipment, electric pallet lifts, manual pallet lifts, cherry pickers and forklifts
  • Providing guidance or overseeing other workers

Minimum Mandatory Qualifications:

Education:

  • Secondary school diploma or an acceptable combination of education, training and/or experience

Experience:

  • Minimum of five years of relevant experience

Asset Qualifications:

  • Safety training or current certification in any or all of the following may be required: WHMIS, manual material handling, counterbalance equipment (forklift and pallet truck), personal protective equipment, rights of workers, laceration protection, housekeeping, fall protection, propane handling and first aid (emergency level)
  • A certificate, diploma, or degree in Occupational Health & Safety from a recognized post-secondary institution may be required
  • Current forklift certification level I or II may be required