Commodity Council A

Temporary Help Services - Update

February 16, 2007

August - November 2006

• PWGSC announces removal of reverse e-auctions from strategic procurement strategies
• Conference Board of Canada retained on contract in August 2006
  • To organize formal consultations for 3 RFSOs
    • Furniture, IPS and THS
• Industry consultations for THS held in Ottawa on September 27, 2006
  • Chaired by Deputy Minister, I. David Marshall and Senior Assistant Deputy Minister, Yvette Aloisi
  • Revised procurement strategy presented with removal of e-auctions
  • Industry voices same concerns as those identified during RFSI process
  • DM commits to continuous consultation process with industry
  • Conference Board report tabled November 24, 2006

November 2006 – February 2007 THS Advisory Committee

• Membership
  • 5 industry representatives
    • 3 representing ACSESS
    • 2 non-association representatives
  • 3 client departments
  • 3 representatives from PWGSC
• Chaired by independent consultant
• To assist PWGSC in the development of a procurement strategy for the provision of Temporary Help Services (THS) in the National Capital Area (NCA) by providing advice and/or recommendations on the approach.
• Meetings held every Wednesday

THS Advisory Committee – Progress to date

• Defined Temporary Help Services versus Consulting Services
• Defined a proposed set of Mandatory Evaluation Criteria
• Defined streams of services
• Determined proposed categories of personnel
• Defined a proposed basis of selection
• Defined a proposed call-up allocation process
• Discussed call-up limitations with respect to cost or duration

Definition of THS

• There are three situations in which THS can be used:
  • When a public servant is absent for a period of time, or
  • When there is a requirement for additional staff during a temporary workload increase that would normally be fulfilled by public servants, in which there is an insufficient number of public servants available to meet the requirement; or
  • A position is vacated and a staffing process is being completed
• All other requirements, such as deliverables-based initiatives shall be fulfilled through other procurement vehicles.

Proposed Mandatory Evaluation Criteria

• Commercial office
  • Must occupy and maintain, at the time of the offer and during the lifetime of any resulting Standing Offer for Temporary Help Services, a fully operational permanent commercial office open during normal business hours (7-1/2 hrs per day) with a minimum staff of two (2) full time employees, one of which must be able to offer services in both official languages, dedicated to the supply of THS to clients and with four (4) hours response time to client departments
• Minimum 1 year in business
• Past Experience
  • Completed a minimum of 20 temporary placements (public or private sector) within the last twelve months, for services which the Offeror received payment and which were rendered in the National Capital Region. The 20 placements must also be for 20 different temporary help resources (ie. 20 different names)
  • Must have billed the above 20 placements over at least 3 different clients within the last year
  • Experience to be demonstrated for each stream bid (Administrative/Professional/Technical)
• Financial strength and capability
• Insurance requirements

Proposed Categories of Personnel

Temporary Help is defined in three work streams; each category to be further broken down by levels (ex. junior, intermediate, senior and advanced)

Stream 1 Administrative Support

• General Clerk
• Accounting Clerk
• ATIP Clerk
• Compensation Clerk
• Data Entry Clerk
• Finance Clerk
• Legal Clerk
• HR Clerk
• Library Clerk
• Mail Room Clerk
• Records Mgt Clerk
• Research Clerk
• Desktop Publishing/Graphics
• Project Administrator
• Receptionist – Switchboard
• Secretary
• Executive Assistant
• Secretary – Legal
• END OF STREAM 1

Temporary Help is defined in three work streams; each category to be further broken down by levels (ex. junior, intermediate, senior and advanced)

Stream 2 Professional Services

• Administrative Services (AS)
• ATIP Officer
• Auditor (AU)
• Commerce Officer (CO)
• Communications Officer (IS) + following separate sub-categories:
• Media Monitoring
• Writer
• Editor
• Marketing
• Technical Writing (end of IS categories)
• Economics, Sociology and Stats (ES)
• Financial/Admin (FI)
• Librarian (LS)
• Library Technician
• Personnel Advisor (PE) + following separate sub-categories:
• Staffing
• Organizational Design
• Classification
• Compensation
• Policy
• Official Languages
• Staff/Labour Relations
• Succession Planning
• Employment Equity (end of PE categories)
• Programme Admin (PM)
• Procurement Group (PG)
• Special Advisor
• END OF STREAM 2

Temporary Help is defined in three work streams; each category to be further broken down by levels (ex. junior, intermediate, senior and advanced)

Stream 3 Technical and Operational

• Assembler – Mechanical
• Assembler – Electrical
• Auxiliary Equipment Operator
• Building Superintendant/Technician
• Construction Site Supervisor
• General Labourer and Trades Helper
• Machinist
• Millwrights
• Stationary Engineer
• Technologist + following separate sub-categories:
• Aerospace
• Architectural
• Biological
• Chemical
• Electrical
• Electronic
• Mechanical (end of technologist category)
• Technician with same categories as Technologist + Vehicle (military)
• Stores Services Personnel (GSSTS)
• Drafting and Illustrating
• Electrician
• Engineering & Scientific Support
• General Labour
• Interior Designer
• Engineer (ENG) + following separate sub-categories:
• Aerospace
• Architectural
• Biological
• Chemical
• Electrical
• Electronic
• Mechanical (end of Engineer category)
• Telecommunications Analyst (TCA)
• Computer Application Specialist (under review – will only be included if role can be distinguished from IT)
• Other note: potential issues with Trades personnel categories (unions, etc.)
• END OF STREAM 3

Other

• Proposed basis of selection – See next page
• Proposed call-up allocation process – See next page
• Call-up limitations with respect to cost or duration
  • Call-up limitations to be based on 48 weeks of services
  • Opportunity to extend beyond 48 weeks subject to approval of business case by PWGSC
  • No call-up $ limit defined yet
• INSERT 81/2 x 14 WORD DOCUMENT HERE
• DOCUMENT ENTITLED PROPOSED METHODOLOGY FOR THS RFSO FINANCIAL EVALUATION

Next Steps

• Commodity Council to advise on proposed categories
  • Do the categories meet your department's needs?
  • Are we missing categories?
  • Should we remove some categories? Which ones? Why?
• Commodity Council to advise on proposed methodology for selecting firms and call-up allocation process
  • Will the call-up allocation process meet your needs?
• PWGSC and Advisory Committee to define each category and sub-level
• PWGSC to communicate comments and Records of Decisions from Commodity Council to Advisory Committee
• PWGSC to finalize procurement strategy
• PWGSC to extend current standing offers to end of September 2007
• Next Commodity Council meeting to be held prior to finalizing strategy