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Minimum Mandatory Criteria

Proof of any of these minimum category requirements may be requested by the federal department user prior to or after the work has commenced.

Note:

* A recognized institution is a training organization that receives public funding such as schools, colleges or universities or private for profit organizations that can demonstrate it has a developed training program and has offered this training for at least 5 years.

13.1 Conflict Coaching

When a pre-qualified supplier receives a Request for Proposal from a Federal Department User, the pre-qualified supplier certifies that the resource being proposed for this category:

  • has a minimum of five (5) years' experience  relevant to this category;
  • has started and completed within the last 5 years, either in the public or private sector, a minimum of 10 projects providing Coaching services;
  • has received at least 75 hours of formal training in the field of Alternative Dispute Resolution (ADR) from a training organization OR is a member in good standing of a recognized institution* that certifies experience or a combination of experience and education; and
  • has received at least 100 hours of formal training in Coaching from any training organization OR demonstrate they is a member in good standing of a recognized institution* that certifies experience or a combination of experience and education

13.2 Mediation / Facilitated Conversation

When a pre-qualified supplier receives a Request for Proposal from a Federal Department User, the pre-qualified supplier certifies that the resource being proposed for this category:

  • has a minimum of five (5) years' experience relevant to this category;
  • has started and completed within the last 5 years, either in the public or private sector, a minimum of 10 cases providing mediation or facilitation service;
  • has received at least 75 hours of formal training in the field of ADR from a training organization OR is a member in good standing of a recognized institution* that certifies experience or a combination of experience and education; and 
  • has received at least 100 hours of formal training in Mediation and/or Facilitation from any training organization OR demonstrate they is a member in good standing of a recognized institution* that certifies experience or a combination of experience and education.

13.3 Group Process and Work Place Assessment

When a pre-qualified supplier receives a Request for Proposal from a Federal Department User, the pre-qualified supplier certifies that the resource being proposed for this category:

  • has a minimum of five (5) years' experience relevant to this category;
  • has started and completed within the last 5 years, either in the public or private sector, a minimum of 10 projects providing Group Process and Work Place Assessment Services;
  • has received at least 75 hours of formal training in the field of ADR from a training organization OR is a member in good standing of a recognized institution* that certifies experience or a combination of experience and education; and
  • has received at least 100 hours of training in Group Process from any training organization OR demonstrate they is a member in good standing of a recognized institution* that certifies experience or a combination of experience and education.

Group Process training includes one or all of the following:

  • Interviewing skills;
  • Data gathering methodologies (i.e. surveys, interviews, focus groups);
  • Data sampling and integrity;
  • Qualitative and quantitative analysis; and
  • Summarization of data.

13.4 Commercial / Business Disputes: Facilitated Discussion - Mediation

When a pre-qualified supplier receives a Request for Proposal from a Federal Department User, the pre-qualified supplier certifies that the resource being proposed for this category:

  • has a minimum of five (5) years' experience relevant to this category;
  • has started and completed within the last 5 years, either in the public or private sector, a minimum of 10 projects demonstrating experience providing mediation services related to business or contract disputes;
  • has received at least 75 hours of formal training in the field of ADR from a training organization OR is a member in good standing of a recognized institution* that certifies experience or a combination of experience and education; and
  • has received a minimum of 100 hours specific to mediation, from a training organization OR is a member in good standing of a recognized institution* that certifies experience or a combination of experience and education at the time of bid closing.

13.5 Commercial / Business Disputes: Arbitration

When a pre-qualified supplier receives a Request for Proposal from a Federal Department User, the pre-qualified supplier certifies that the resource being proposed for this category:

  • has a minimum of five (5) years' experience relevant to this category;
  • has started and completed within the last 5 years, either in the public or private sector, a minimum of 10 projects demonstrating experience providing arbitration services related to business or contract disputes;
  • has received at least 75 hours of formal training in the field of ADR from a training organization OR is a member in good standing of a recognized institution* that certifies experience or a combination of experience and education; and
  • has received a minimum of 100 hours is specific to arbitration, from a training organization OR is a member in good standing of a recognized institution* that certifies experience or a combination of experience and education.

13.6 Conflict Management Training

When a pre-qualified supplier receives a Request for Proposal from a Federal Department User, the pre-qualified supplier certifies that the resource being proposed for this category:

  • has a minimum of five (5) years' experience relevant to this category;
  • has started and completed within the last 5 years, either in the public or private sector, a minimum of 10 training courses/workshops or training programs that successfully provided Conflict Management Training;
  • has received at least 75 hours of formal training in the field of ADR from a training organization OR is a member in good standing of a recognized institution* that certifies experience or a combination of experience and education; and
  • has a university degree with acceptable specialization in Behavioral Sciences, Social Sciences, Psychology or Human Behavior or the equivalent established by a recognized Canadian Academic credentials assessment services (The Canadian Information Centre for International Credentials).