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Stream 5: Project Management Services

5.1 Change Management Consultant

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to:

  • Analysis and development of business "critical success factors".
  • Analysis and development of architecture requirements design, process development, process mapping and training.
  • Responsible for leading other functional staff to define business strategy and processes in support of transformation and change management activities.
  • Participate in change impact analysis and change management activities.
  • Participate in organizational realignment (job re-design organizational re-structuring).
  • Coordinate development of training and coordination with other stakeholders.
  • Create presentations and present to various stakeholders, and facilitate meetings and discussions.

5.2 Enterprise Architect

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to:

  • Evaluate the enterprise's business/Information and Communications Technology (ICT) architecture, determine its consistency and integration with the organization's business/ICT strategies, assess the degree of its alignment with Treasury Board Chief Information Officer (CIO) Business Transformation Enablement Program (BTEP) and Federated Architecture Program (FAP) and recommend changes to the business/ICT architecture to improve its alignment with these external factors.
  • Identify future business/ICT requirements against the current enterprise architecture, perform gaps analyses, develop Requirements for Technology Architectures (RTA), and prepare migration strategies.
  • Assess the feasibility of migrating from the current state to the target business architecture and enabling technologies and identify the risks associated with migrating to the target business architecture and technologies and make recommendations for risk mitigation.
  • Identify business and technology trends that create opportunities for business improvement, advise business and ICT Senior Executives on ICT trends and emerging technologies and the impact on the organization's and government ICT architectures and business strategies, model "What if" scenarios and recommend appropriate changes to the existing architecture and ICT infrastructure, and recommend alternative solutions, methodologies and strategies.
  • Produce an architectural evolution plan, recommend prioritization of architecture evolution initiatives, and develop and/or implement an architecture evolution plan.
  • Manage the development and implementation of an architectural improvement plan.
  • Coach, mentor and train the organization to perform any of the above.

5.3 Human Resources (HR) Consultant

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience

Responsibilities could include but are not limited to:

  • Develop guiding HR practices and principles.
  • Conduct recruitment and selection.
  • Conduct performance management and evaluation.
  • Develop training and development programs.
  • Reward and recognition programs.
  • Coordinate learning and development initiatives, including identification of training needs, implementation of training plans and learning and development strategies.
  • Undertake research and provide recommendations on HR initiatives.
  • Consult, influence, communicate, conduct team and workshop facilitation.

5.4 Organizational Development Consultant

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to:

  • Enable, facilitate, and mediate the evolution of the various organizational or departmental structures toward the organization's or department's desired outcome or structure.
  • Assist with organizational needs assessment and strategic planning to ensure development of human capital to meet business objectives and goals.
  • Provide advice, support and consultation to senior staff, business unit requests, and front line management to achieve strategic initiatives and goals.
  • Research, design, implement and maintain employee development programs including leadership development and other management development programs.
  • Develop and implement processes to measure the effectiveness of development and learning efforts to ensure performance improvements are focused on measurable and attainable results.
  • Serve as an expert resource by collaborating with HR and business unit executives to ensure clear standards and metrics linked to talent reviews and employee development plans.
  • Develop strategic partnerships with other internal project managers to identify and consult on change management initiatives to support strategic projects requiring organizational culture change.
  • Proactively address and respond to Organizational Development issues by bringing key stakeholders together to assess root causes and performance gaps and recommend appropriate interventions.
  • Practice continuous improvement processes and procedures, eliminating non-value added activities.
  • Conduct focus groups and/or process improvement sessions as needed.
  • Implement and manage the organization's training to ensure cost effective employee development activities that support the organization's strategic initiatives.
  • Manage and facilitate organizational initiatives and projects as requested.

5.5 Project Executive

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to:

  • Manage several Project Managers, each responsible for an element of the project and its associated project team.
  • Define and document project objectives, determine budget requirements.
  • Meet with other organizational executives to ensure all organizational (internal and external) stakeholders are committed and moving forward on project and organizational goals.
  • Resolve issues related to the project.
  • Prepare plans, charts, tables and diagrams to assist in analyzing or displaying problems; work with a variety of project management tools.
  • Project sign-off.

5.6 Project Administrator

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to:

  • Assist project management and data processing professionals, technical users and end users in simple routine tasks.
  • Provide administrative and technical support of a clerical nature as required to projects.
  • Assist in performing such tasks as maintaining project documentation and application/system libraries.
  • Acts as the first point of contact in a "hot-line" situation by accepting incoming calls, logging calls, attempting to resolve simple problems and following established procedures for more difficult problems.
  • Tracks project change requests.
  • Maintain and updates relevant project information in manual and/or electronic files; project information might include such things as project activity schedule, status reports, correspondence.
  • Use computer tools, aids, system control languages on PCs, minis, or mainframes to perform work.
  • Communicates with project management and data processing professionals, technical users and end users on administrative matters related to the project.

Specialties could include but are not limited to:

  • MicroSoft (MS) Project

5.7 Project Coordinator

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to:

  • Assist project management and data processing professionals, technical users and end users in project coordination and synchronization tasks.
  • Provide administrative and technical support of a clerical nature as required to a project team.
  • Assist in performing such tasks as maintaining project documentation and application/system libraries.
  • Act as the first or single point of contact in a "hot-line" situation by accepting incoming calls, logging calls, attempting to resolve simple problems and following established procedures for more difficult problems.
  • Track project change requests.
  • Maintain and updates relevant project information in manual and/or electronic files; project information might include such things as project activity schedule, status reports, correspondence.
  • Use computer tools, aids, system control languages on PCs, minis, or mainframes to perform work.
  • Communicate with project management and data processing professionals, technical users and end users on administrative matters related to the project.

Specialties could include but are not limited to:

  • MS Project 

5.8 Project Leader

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to:

  • Specify the general requirements of the system, develop broad system alternatives and identify their administrative, economic and technical feasibility and practicality as well as associated policy and organizational change requirements.
  • Analyze and evaluate each alternative based on make/buy, impact and cost/benefit considerations, and propose, justify, plan and cost the implementation of the selected alternative.
  • Produce overall plan, a detailed plan for the functional analysis phase, and obtain approval of preliminary analysis.
  • Plan, direct and control the activities of a system development team within scheduled time and cost parameters.
  • Evaluate proposed computer applications to determine technical, operational and economic feasibility.
  • Design and test systems to ensure that the objectives of the system are met and that the outputs produced are in accordance with client requirements.
  • Monitor the design, implementation and operations start-up of the proposed system against established goals, objectives and milestones.

Specialties could include but are not limited to:

  • MS Project

5.9 Project Manager

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to:

  • Manage several Project Managers, each responsible for an element of the project and its associated project team.
  • Manage the project during the development, implementation and operations startup by ensuring that resources are made available and that the project is developed and is fully operational within previously agreed time, cost and performance parameters.
  • Formulate statements of problems; establishes procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtains approval thereof.
  • Define and document the objectives for the project; determine budgetary requirements, the composition, roles and responsibilities and terms of reference for the project team.
  • Report progress of the project on an ongoing basis and at scheduled points in the life cycle.
  • Meets in conference with stakeholders and other project managers and states problems in a form capable of being solved.
  • Prepare plans, charts, tables and diagrams to assist in analyzing or displaying problems; work with a variety of project management tools.
  • Project sign-off.

5.10 Project Scheduler

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to:

  • Develop and support project schedules.
  • Develop and maintain Work Breakdown Structures.
  • Produce appropriate reports and identify scheduling and/or dependency issues.
  • Conduct and provide critical path analysis.
  • Assist in schedule co-ordination efforts with internal and external project stakeholders.

Specialties could include but are not limited to:

  • MS Project 

5.11 Quality Assurance Specialist/Analyst

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience

Responsibilities could include but are not limited to:

  • Lead development of test plans, test scripts and test data.
  • Participate in functional and technical design reviews, perform integration/functional and system testing, and verify test results.
  • Identify and document software defects.
  • Participate with other project resources to resolve defects.
  • Perform regression testing of software applications.

5.12 Risk Management Specialist

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5- < 10 years of experience
  • Senior: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to:

  • Conduct risk assessments.
  • Identify project risks and overall project risks.
  • Recommend alternative solutions, methodologies and strategies for risk mitigation and management.
  • Produce risk management plans.
  • Conduct risk assessments for troubled projects to quickly assess associated risks and recommend courses of action to minimize inherent risks.
  • Assist in prioritization and assignment of risks.
  • Assist in the development and/or implementation of Risk Management Plans.
  • Manage the implementation of Risk Management Plans to identify, analyze, plan, track and control project risks on a continuous basis throughout the project life cycle.
  • Coach, mentor and train project teams in risk mitigation techniques.

5.13 Independent IT Project Review Team Leader

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5 < 10 years of experience
  • Senior: 10+ years of experience

Responsibilities could include but are not limited to:

  • Develop the review plan, monitor progress and ensure adherence to the plan;
  • Conduct the review in accordance with Treasury Board Secretariat's methodology and guidelines as outlined in The Independent Reviewer's Handbook and the associated Review Topics for Enquiry;
  • Assign and delegate work to the independent IT project reviewers on the team;
  • Advise independent IT project reviewers and/or review sponsors regarding review activities, processes and requirements, as required;
  • Liaise between the team and the review sponsor and resolve any project review issues with the review sponsor;
  • Provide the review sponsor with status updates;
  • Ensure that independent project reviewers work effectively as a team and achieve consensus on how to report issues;
  • Organize and Conduct and/or chair independent project review team meetings;
  • Conduct interviews/workshops with senior management;
  • Integrate reviewer findings;
  • Lead the development of conclusions and recommendations;
  • Lead the development of IT project review presentations;
  • Deliver the review presentation/report
  • Perform quality assurance on deliverables; and
  • Conduct a review post-mortem and lessons-learned analysis, and share the findings with the review sponsor;
  • Provide feedback and input, as required, to the Treasury Board Secretariat Chief Information Officer Branch in order to improve these processes.

5.14 Independent IT Project Reviewer

*The Independent IT Project Reviewer may only be used in conjunction with the services of an Independent IT Project Review Team Leader.

Experience Levels

  • Junior: < 5 years of experience
  • Intermediate: 5 < 10 years of experience
  • Senior: 10+ years of experience

Responsibilities could include but are not limited to:

  • Report to the independent IT project review team leader;
  • Support the independent project review team leader activities, as required;
  • Perform the review work in accordance with Treasury Board Secretariat's methodology and guidelines as outlined in The Independent Reviewer's Handbook and the associated Review Topics for Enquiry;
  • Prepare and/or Review documentation;
  • Attend group presentations and demonstrations;
  • Conduct interviews/workshops;
  • Assess and validate findings;
  • Analyze and develop conclusions and recommendations;
  • Integrate findings and recommendations with the results of the other team members (if applicable);
  • Assist in the preparation and/or delivery of IT project review presentation(s) and/or report(s);
  • Perform quality assurance of the deliverables;
  • Prepare IT project review post-mortem and lessons-learned analysis.