A modern workplace for the new public service

From: Public Services and Procurement Canada

Find information about the new Government of Canada (GC) initiative to modernize the workplace for the public service.

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Workplace modernization at a glance

The COVID-19 pandemic changed the way we think about how GC employees work and the types of workplace accommodations that can best support managers and employees in providing critical services to Canadians.

We are responding to a growing desire from many organizations across the GC for flexibility and agility by providing options for a hybrid work environment that meets operational requirements and supports productivity and employee wellness.

Hybrid work environment

The hybrid workplace is a model that combines elements of both remote work and office work, providing options for where work can be done.

It gives employees whose jobs can be done remotely the flexibility of working at home when appropriate and in an office when required.

The workplace options we have developed aim to foster innovation, collaboration and productivity and can be adapted to meet the needs of federal organizations across the country.

Our goal is to provide a variety of work environments that allow public servants to work anywhere, anytime, with anyone, on a variety of devices.

Learning from best practices

Our strategy mirrors the national and global work trend toward reducing traditional office space and adopting collaborative workspaces that support hybrid work models.

We are learning about advancements in the future of workplaces and how office spaces are being modernized around the world.

We are actively engaging with:

We are following best practices and lessons learned from the experiences of other sectors and jurisdictions.

Activity-based workplaces

Activity-based workplaces are about working in a way that best suits the task at hand. The workplaces we are developing are adaptable to a hybrid work environment.

They provide employees with a variety of workplace settings for different work activities, such as:

Activity-based workplaces are:

These workplaces are flexible and can be adapted to meet varying needs. This includes full-time work in the office, a hybrid model or full‑time telework.

GCworkplace video: A modern workspace for the public service

Transcript of GCworkplace video: A modern workspace for the public service

Start of video

[Music plays]

(Text on screen: Public Services and Procurement Canada)

(Text on screen: This footage reflects the most recent COVID-19 public safety guidelines. Check with your local health authority for the latest information in your region.)

(Text on screen: GCworkplace: Transforming the experience of working in the Government of Canada.)

GCworkplace is changing the face of work environments in the Government of Canada.

[Wide shot of a group of employees wearing masks in conversation while sitting in modern armchairs.]

But it’s more than just new workspaces and furniture. It’s about people and how they work.

[Shot of an employee sitting at bar-style seating while working on laptop.]

[Shot of an employee opening a laptop while seated at a desk in a private booth.]

[Shot of an employee turning on a touch lamp on the desk.]

[Shot of two employees sitting at a table in a boardroom with a large-flat screen monitor mounted on the wall. One is wearing a mask, the other is only visible from behind.]

[Close-up shot of an employee with a mask, sitting in front of a laptop talking to a colleague.]

[Shot of two employees with masks, working together inside a meeting room with a large flat screen monitor mounted on the wall.]

(Text on screen: Flexible, Healthy, Efficient, Inclusive, Collaborative, Digital and Green)

With GCworkplace, we want to provide greater flexibility in where and how employees work so they can be as productive as possible in delivering programs and services to Canadians.

Flexible, healthy, efficient, inclusive, collaborative, digital and green.

These are the seven pillars of GCworkplace.

[Shot of an employee sitting alone on a chair working on her laptop. In the background, there is an employee sitting at a bar-style table while working on his laptop.]

[Shot of an employee sitting at bar-style table seating. In the background, you can see a group working within a meeting room through a frosted glass window.]

They form the core principles of the modernization and guide decisions made by Public Services and Procurement Canada when it comes to designing workplace solutions.

[Shot of an employee working on a mobile phone while sitting on an armchair with privacy screens attached to the sides.]

[Wide shot of an employee with a mask, travelling down the corridor on her mobility scooter.]

[Shot of an employee sitting at an adjustable desk with two computer screens mounted on it.]

[Wide shot of two employees sitting on a long, curved bar-style table while they work on their laptops.]

[Shot from decorative frosted glass to the workspace behind it.]

Employees have a flexible and accessible working environment that caters to individual and collaborative work. These spaces make it easier to accommodate diverse needs and maximize employee efficiency.

[Shot of a small private room used for phone calls.]

[Shot of a large meeting room with a decorative frosted glass wall.]

[Shot of a compact desk within a private booth.]

[Shot of a grand entrance area with a circular bench seat and a modern designer chandelier hanging over the top.]

[Shot of a general seating area with circular tables.]

[Shot of a boardroom-style meeting room.]

[Shot of a meeting room for small groups.]

[Shot of a meeting room with casual armchairs and ottoman seating.]

[Shot of a collaborative area with a large curved bench-style seating.]

GCworkplace offers a variety of workpoints, from quiet areas for focus work, to huddle zones, chat points and meeting rooms for more collaborative work.

The collaborative zones are located away from the quiet zones.

[Shot of an employee connecting a laptop to two monitors mounted on an adjustable standing desk.]

[Close-up shot of a hand connecting a laptop.]

[Shot of an employee standing at a desk and typing on laptop.]

[Shot of a small meeting room with an employee on a video conference meeting and an employee sitting in the meeting room.]

[Cuts to a close-up shot of two of those employees as the conversation continues.]

[Shot of an employee talking on a telephone and sitting between large hanging felt privacy screens.]

[Shot of an employee working on a laptop while sitting in front of a large window letting in bright sunlight.]

Employees will have access to all the digital tools they need, including instant messaging and enhanced videoconferencing equipment, which allow departments to continue to adopt a digital culture. GCworkplace focuses on employee health and well-being with bright work environments to support a variety of needs.

[Close-up shot of a hand operating an electric adjustable standing desk.]

[Shot of an employee with a mask, putting a bag and bike helmet into locker.]

[Wide shot of a modern kitchen and dining area.]

[Shot of an employee filling up a water bottle at kitchen sink.]

[Close-up shot of an employee filling up a water bottle at kitchen sink.]

Workspaces are equipped with adjustable workstations, lockers for safely storing personal belongings, accessible kitchens and facilities that promote healthy life habits.

[Shot of an employee with a mask walking down a corridor with decorative geometric artwork covering the wall.]

[Pan shot from a wall with COVID-19 signage to a kitchen area.]

(Text on sign: Follow all floor indicators. Maintain 2 metre separation.)

[Shot of COVID-19 signage at the entrance of a meeting room.]

(Text on sign: Capacity limited to 2 people)

[Shot of a small meeting room equipped with video conference equipment.]

In the context of COVID-19, employees’ safety and well-being is the number one priority. GCworkplace can easily be adapted to implement the required health and safety measures.

[Close-up shot of a directional arrow on the floor while feet walk over the top of it.]

[Shot of an open-concept office space.]

[Shot of an employee sitting at an adjustable desk with two computer screens mounted on it.]

GCworkplace settings allow for flexible occupancy rates to help comply with public health guidelines.

[Shot of three employees in a meeting room. Two masked employees are physically in the room while a third joins via a video conference monitor on the wall.]

[Close-up shot of the same three employees in a meeting room. Two masked employees are physically in the room while a third joins via a video conference monitor on the wall.]

[Shot of two employees in conversation while sitting at the opposite end of a long bench-style seat.]

Individuals and teams have the space and technology required to continue working collaboratively while still respecting physical distancing.

[Wide shot of an open-concept kitchen.]

[Wide shot of an open-concept office space.]

In addition, the open spaces allow individuals to always see where other employees are located within the space.

[Shot of an employee closing a laptop and putting it in her bag.]

[Shot of an employee sanitizing a desk space with wipes.]

[Shot of an employee sanitizing a lamp with wipes.]

The workspaces are paperless and clear of any personal belongings, making them easier to wipe down and sanitize.

[Wide shot of a grand entrance area with a circular bench seat and a modern designer chandelier hanging over top.]

[Close-up shot of a modern designer chandelier.]

[Shot of an employee sitting on a large curved bench-style while working on a laptop.]

[Shot of an employee sitting alone on a chair working on her laptop. In the background, there is an employee sitting at a bar-style table while working on his laptop.]

GCworkplace is all about providing a modern and flexible work environment that is adaptable to various employees’ needs and situations.

(Text on screen: For more information visit: www.tpsgc-pwgsc.gc.ca)

For more information, visit the PSPC website and search for GCworkplace.

(Text on screen: Check us out: facebook.com/PSPC.SPAC, instagram.com/pspc_spac, twitter.com/pspc_spac, youtube.com/PWGSCanada)

[Music stops]

(Public Services and Procurement Canada signature)

(Canada Wordmark)

End of video

We are designing workspaces to encourage productivity while supporting the well-being of the workforce. They will also be equipped with the technologies employees need to do their work.

Options are available to transform workplace accommodations into either department or agency-specific spaces or shared GCcoworking spaces where more than one federal organization can benefit from sharing the same space.

Evidence-based decision-making

We tested a voluntary shared workspace program for PSPC employees in the National Capital Region. The data and lessons learned from this pilot will help us continue to shape GCworkplace and optimize our services to other government departments.

Related links

More information

Contact GCworkplace

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