Contact the Business Dispute Management Program

Are you struggling to find a better way to work with a dissatisfied client or contractor? Are you concerned that a procurement disagreement will only get worse? If your government contract is with Public Works and Government Services Canada, contact one of our qualified and experienced practitioners for a consultation.

After you contact us, we will make every effort to respond to your first telephone call or email within two business days.


Please read our privacy notice statement.

For reasons of security and privacy, we ask you not to send us any personal information such as your Social Insurance Number (SIN), home or business address or departmentally-assigned case or file numbers. We cannot forward email messages on your behalf nor can we accept and process changes of address.

Email form

All personal information collected on this form is protected under the Privacy Act.

I have read the privacy notice statement and I am aware of my rights and I submit all the above information freely.

Other ways to contact us

Mailing address:

Business Dispute Management Program
Departmental Oversight Branch
Public Works and Government Services Canada
Portage III, Tower A, 10A1
11 Laurier St
Gatineau QC  K1A 0S5

TTY (for hearing-impaired):

Privacy notice statement

Provision of the information is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our Internet presence. The information will be held in Public Works and Government Services Canada's Personal Information Bank number PPU 115 Internet and PPE 830 Intranet Services, and it will be retained according to the retention and disposal schedule established for this bank.

Your personal information is protected under the provisions of the Privacy Act. Under the Act, you have the right to request access to and correction of your personal information, if erroneous or incomplete. If you wish to avail yourself of this right or require clarification about this Statement, contact our Privacy Coordinator at For more information on privacy issues and the Privacy Act consult the Office of the Privacy Commissioner of Canada.

For more information about your rights, visit Info Source. This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal Members of Parliament.

The Internet is a public forum and electronic information can be intercepted. This is not a secure website. Please do not disclose unnecessary confidential information about yourself or your accounts with Public Works and Government Services Canada.

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