Shared Travel Services Initiative
The STSI is an end-to-end travel solution aimed at delivering value to the Government of Canada and savings to Canadian taxpayers. Its objective is to provide high-quality travel services to GC employees within an integrated travel management system that enables departments to manage travel more efficiently and maintain the GC's priority of transparency and accountability in the public sector. The STSI has successfully deployed the Travel Card Program and Travel Call Centre, the On-line Booking Tool (OBT) and government-wide Travel Portal, and the Expense Management Tool (EMT).
The last component of the STSI, the EMT, has been designed and fully implemented across the GC. STSI is now focussing its efforts on working closely with the Treasury Board Secretariat and other government departments to increase adoption and usage of all services and tools.
Leading and Participating Departments and Agencies:
Lead Department or Agency: The STSI is a joint-initiative between Public Works and Government Services (PWGSC) and Treasury Board Secretariat (TBS).
Contracting Authority: PWGSC, Acquisitions Branch
Participating Departments and Agencies: The STSI solution applies to all departments and agencies listed within the Financial Administration Act. The following seven departments were engaged as Vanguards in the Production Acceptance Test of the EMT: ACOA, Health Canada, Indian and Northern Affairs Canada, National Energy Board, PWGSC, Statistics Canada, and Veterans Affairs Canada.
Prime and Major Sub-Contractors:
Prime Contractor: Accenture Inc.
Sub-Contractors: Amex Canada Inc, Bell Canada Inc, and Concur Technologies Inc.
- Travel Card and Travel Call Centre: April 1, 2004
- On-line Booking Tool and Travel Portal: November 2004
- Expense Management Tool - Pilot Phase: December 2005
- Expense Management Tool - Production Phase: June 2006
Progress Report and Explanations of Variances:
- The Project Management Plan was due February 5, 2004 — but was not finalized until August 13, 2004.
- The Travel Card and Travel Call Centre were implemented on schedule April 1, 2004.
- The On-line Booking Tool and Travel Portal were to have been rolled out at the same time as the Travel Card and Travel Call Centre, however; initial technological issues with the functionality of the On-line Booking Tool and operating the Travel Portal within the government secure network delayed the actual implementation until November 24, 2004.
- The EMT Pilot Phase originally scheduled to commence in late July 2004 was delayed until December 5, 2005, due to design problems, contractual and authorities issues. This delay caused a delay in the government-wide roll-out, which commenced in June 2006.
- STSI continues to work with Treasury Board Secretariat and other government departments to raise adoption of the full suite of travel services and tools.
- STSI has completed the design and implementation of the project and is now in the process of transitioning to a steady-state program.
Canadian industry in the following regions of Canada will benefit from this project: N/A
Summary of Non-recurring Expenditures:
Table SummaryThis table presents the summary of non-recurring expenditures for the Shared Travel Services Initiative: the current estimated total expenditure, the forecast expenditures to March 31, 2007, the planned spending for 2007 to 2010 and the future years' requirements
(in millions of dollars)
|Current Estimated Total Expenditure Footnote 1||Forecast Expenditures to March 31, 2007||Planned Spending 2007-2008||Planned Spending 2008-2009||Planned Spending 2009-2010||Future Expenditures|
|STSI||6.341||13.690 Footnote 2||21.999||13.2||9.167||8.917 ongoing annually Footnote 3|
- Footnote 1
STSI formed part of ITSB until October 16, 2006. The Budget Adjustment Request (BAR) was recently signed under ACQB.
- Footnote 2
This includes $1 M for a Special Purposes Account (SPA).
- Footnote 3
The Accenture contract runs until 2011/2012. Program funding requirements will likely change at that point.
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