Strategic outcome and program descriptions

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Department of Public Safety and Emergency Preparedness

Strategic outcome 1

A safe and resilient Canada.

Program 1.1: Emergency Management

Public Safety Canada works to protect Canada and Canadians by exercising national leadership in emergency management and setting a clear direction for emergency management for the Government of Canada, pursuant to the Emergency Management Act of 2007. Using a risk-based approach, and working closely with federal institutions, provinces, territories, the emergency responder community, the private sector, non-government organizations and international counterparts to address all hazards (natural, technological and human-induced), this Program contributes to a safe and resilient Canada through policy and program development, stakeholder outreach, and coordination across the four functions of emergency management - prevention/mitigation, preparedness, response and recovery. The Program conducts and coordinates research, risk assessment, long term policy development and planning to strengthen its coherence and its contribution to national Emergency Management leadership; administers exercises and training; coordinates and monitors the federal government's capacity to manage and respond to whole-of-government emergencies; provides support to provinces and territories to enhance their capacities; and promotes improved standardization and a culture of continual improvement through the collection, analysis and utilization of lessons learned and best practices. The Program also promotes public awareness of emergency management directly through outreach and various emergency management fora.

Program 1.2: Countering Crime

Crime is a significant preoccupation among Canadians and they recognize the importance of the federal government's role in responding to crime issues across the country. The Countering Crime Program provides federal policy leadership, coordination, research and program support on a continuum of activities related to the prevention of crime, the enforcement of law and the rehabilitation of those who have committed criminal offences. The intent of this program is to reduce the likelihood of criminality by working in close collaboration with federal partners, and those in the provinces, territories and communities to design and deliver national programs that are specific and appropriate to regions and communities.

Program 1.3: National Security

The National Security Program aims to ensure that Canada is prepared for and can respond to a range of national security threats. The National Security Program plays a coordinating role in the prevention, detection, denial and response efforts of the Public Safety Portfolio and broader government departments and agencies on matters relevant to national security. In order to achieve this objective, the program works with operational and policy partners to provide the Government with strategic advice on rapidly evolving and often sensitive issues. The National Security Program also assists the Minister and Deputy Minister in fulfilling key statutory obligations, and seeks to identify and close gaps in Canada's ability to deal with national security threats. It coordinates, analyses and develops policies, and implements processes related to issues such as critical infrastructure, cyber security, the proliferation of weapons of mass destruction and counter terrorism. Because of their complexity, importance, and potential impact on individual rights, national security legislation, programs, and policies must be well founded, well governed, and well executed. This program plays a central role in supporting decision makers in achieving this goal on behalf of Canadians.

Program 1.4: Border Strategies

The Border Strategies Program provides federal policy leadership, coordination and coherence on a variety of border issues, such as customs, immigration, refugees and citizenship, and cross-border law enforcement, in order to ensure that security objectives are achieved in a manner that facilitates the flow of legitimate trade and travel, and reduces security and fraud related risks. The intent of this program is to promote the safety and economic well-being of Canadians through supporting secure and efficient management of Canada's borders. This program also advances critical infrastructure objectives through effective coordination among federal departments and agencies, as well as partnerships with industry sectors. In order to achieve this result, the program develops and supports a focused border management agenda and leads ongoing dialogue between Canada and the United States on strategic and operational border policy issues, including the implementation of the Beyond the Border Action plan. The program implements cross-border arrangements relating to the movement of goods and people during emergencies, and provides policy advice, leadership and horizontal coordination to Public Safety Portfolio agencies and other federal departments regarding border issues. This program plays a central role in supporting the Government in making fully informed decisions concerning border policy, border management and cross-border law enforcement for the benefit of Canadians.

Strategic outcome 2

The following program supports all strategic outcomes within this organization.

Program 2.1: Internal Services

The Internal services program supports all strategic outcomes and is common across government. Internal services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and oversight services; Communications services; Legal services; Human resources management services; Financial management services; Information management services; Information technology services; Real property services; Materiel services; Acquisition services; and Travel and Other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Canada Border Service Agency

Strategic outcome 1

International trade and travel is facilitated across Canada's border and Canada's population is protected from border-related risks.

Program 1.1: Admissibility Determination

Through the Admissibility Determination program, the Canada Border Service Agency develops, maintains and administers the policies, regulations, procedures and partnerships that enable border services officers to intercept people and goods that are inadmissible to Canada and to process legitimate people and goods seeking entry into Canada within established service standards. In addition, the Agency develops, maintains and administers the policies, regulations, procedures and partnerships to control the export of goods from Canada. In the traveller stream, border services officers question people upon arrival to determine if they and their personal goods meet the requirements of applicable legislation and regulations to enter Canada. Border services officers will then make a decision to grant entry or refer a person for further processing (e.g., payment of duties and taxes, issuance of a document), and/or for a physical examination. In the commercial stream, carriers and importers are required to provide information to the Canada Border Service Agency at or prior to arrival in Canada. Border services officers review the status of pre-arrival decisions and/or the provided accompanying documentation to determine whether the goods meet the requirements of applicable legislation and regulations to enter Canada. Based on this determination, a border services officer may refer the goods for further processing, examination and/or scientific/engineering analysis. Upon further examination goods may be seized or penalties imposed. With some exceptions, all goods being exported from Canada must be reported "in writing" to the Canada Border Service Agency.

Program 1.2: Risk Assessment Program

The Risk Assessment program "pushes the border out" by seeking to identify high-risk people, goods and conveyances as early as possible in the travel and trade continuum to prevent inadmissible people and goods from entering Canada. This benefits the travelling public and the trade community by enabling the Agency to focus its examination and interdiction activities on high-risk people and goods, thereby facilitating the entry of low-risk travellers and goods. The Agency uses a variety of threat and risk assessment methodologies, intelligence and supporting technologies to identify potential risks to the security and safety of people and goods.

Program 1.3: Immigration Enforcement

The Immigration Enforcement Program determines whether foreign nationals and permanent residents who are or may be inadmissible to Canada are identified and investigated, detained, monitored and/or removed from Canada. Foreign nationals and permanent residents of Canada believed to be inadmissible are investigated and may have a report written against them by a Canada Border Service Agency inland enforcement officer. Depending on the type of inadmissibility, the merits of the report are reviewed by either a Minister's Delegate or an independent decision maker at the Immigration and Refugee Board of Canada where a Canada Border Service Agency hearings officer represents the Minister of Public Safety and Emergency Preparedness. Subsequent to this review, a removal order may be issued against the foreign national or permanent resident in question. Removal orders issued against refugee claimants are conditional and do not come into force until the claim against the removal order is abandoned, withdrawn or denied by the Immigration and Refugee Board.

Program 1.4: Revenue and Trade Management

The Revenue and Trade Management Program administers international and regional trade agreements and domestic legislation and regulations governing trade in commercial goods. The Program ensures that appropriate trade data is collected and that the duties and taxes owed to the Government of Canada are remitted in accordance with Canadian trade laws and import requirements. Commercial importers must accurately report on their goods at the time of importation, and remit the required payment, or self-correct their entries, and pay any additional amounts owing, when they have reason to believe that trade-related reporting errors have occurred.

Program 1.5: Secure and Trusted Partnerships

Through the Secure and Trusted Partnerships Program, the Canada Border Service Agency works closely with clients, other government departments and international border management partners to enhance trade chain and traveller security while providing pre-approved, low-risk travellers and traders with streamlined and efficient border processes. The Canada Border Service Agency develops and administers programs and cooperative agreements with its partners to ensure alignment with international standards (e.g., World Customs Organization SAFE Framework of Standards) and promote best practices in global border management. By increasing membership in trusted traveller and trader programs, the Canada Border Service Agency is able to improve its capacity to mitigate risk in advance and focus examination efforts on identifying travellers and traders of unknown or higher risk.

Program 1.6: Criminal Investigations

Under the Criminal Investigations program, the Canada Border Service Agency protects the integrity of border-related legislation and contributes to public safety and Canada's economic security by investigating and pursuing the prosecution of travellers, importers, exporters and/or other persons who commit criminal offences in contravention of Canada's border-related legislation. Canada Border Service Agency investigators review potential border legislation violations and gather evidence using a variety of investigative techniques, including search warrants, production orders and digital forensic analysis. These violations include criminal offences under the Customs Act, Immigration and Refugee Protection Act, various food, plant and animal legislation, and other border-related legislation. In conjunction with the Public Prosecution Service of Canada, the Canada Border Service Agency pursues the prosecution of individuals or business entities who violate Canada's border-related legislation.

Program 1.7: Recourse

The Recourse Program provides the business community and individuals with an accessible mechanism to seek an impartial review of service-related complaints, program decisions and enforcement actions taken by the Canada Border Service Agency. This program ensures that their decisions are fair, transparent and accurately reflect the Agency's policies and the acts administered by the Canada Border Service Agency. Individuals can complete a written submission if they disagree with an enforcement action or a program decision made by the Canada Border Service Agency or wish to submit a complaint or compliment about services. Clients are provided with a timely acknowledgement of their correspondence, before Canada Border Service Agency officials conduct a thorough review, taking into consideration the legislation administered by the Agency, Canada Border Service Agency policies, the client's point of view and, where necessary, technical opinions from Canada Border Service Agency experts or legal advice from the Department of Justice. Individuals who are not satisfied with the Canada Border Service Agency's review can appeal to the appropriate court, tribunal or external review body. The Recourse Program also facilitates the review of external complaints of discrimination filed with the Canadian Human Rights Commission and assists the Department of Justice representing the Agency on appeals to the Federal Court, various tribunals and other external bodies.

Strategic outcome 2

The following program supports all strategic outcomes within this organization.

Program 2.1: Internal Services

The Internal services program supports all strategic outcomes and is common across government. Internal services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and oversight services; Communications services; Legal services; Human resources management services; Financial management services; Information management services; Information technology services; Real property services; Materiel services; Acquisition services; and Travel and Other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Canadian Security Intelligence Service

Strategic outcome 1

Intelligence is used to protect the security and safety of Canada and its citizens.

Program 1.1: Intelligence Program

This program includes the collection, processing and analysis of information and intelligence, respecting activities that may be suspected of constituting threats to the security of Canada and safety of Canadians and, in relation thereto, reporting and advising the Government of Canada. In accordance with Canadian Security Intelligence Service Act, s.16, in supporting the missions of National Defence and Foreign Affairs, this intelligence program also provides assistance to the Minister of National Defence and the Minister of Foreign Affairs, within Canada, in the collection of information or intelligence.

Program 1.2: Security Screening Program

The Security Screening program is one of the main responsibilities of Canadian Security Intelligence Service and among its most visible functions. The goals of the Security Screening program are to prevent non-Canadians who pose security concerns or risks from entering or receiving permanent residence in Canada and to prevent anyone of concern from gaining access to sensitive government assets, locations or information. Through its foreign offices in Canadian missions abroad, Canadian Security Intelligence Service performs in-depth examinations of applicants and prospective immigrants whose backgrounds present security concerns. Canadian Security Intelligence Service also provides security assessments on behalf of all federal government departments and agencies (except the Royal Canadian Mounted Police) as part of the Government Security Policy. Security Assessments fall into the following program activities: Government Screening, Sensitive Sites Screening, Foreign Screening, Immigration and Citizenship Screening, and Refugee Screening.

Civilian Review and Complaints Commission for the Royal Canadian Mounted Police

Strategic outcome 1

Public Confidence in the Royal Canadian Mounted Police.

Program 1.1: Civilian review of Royal Canadian Mounted Police members' Conduct in the Performance of Their Duties

The Civilian Review and Complaints Commission for the Royal Canadian Mounted Police is an independent agency created by Parliament to provide fair and independent civilian review of Royal Canadian Mounted Police members' conduct in the performance of their duties. The Civilian Review and Complaints Commission accomplishes this by receiving complaints from the public about the conduct of Royal Canadian Mounted Police members and monitoring the Royal Canadian Mounted Police's investigation of such complaints. Where a complainant is not satisfied with the outcome of the Royal Canadian Mounted Police's response to a complaint, a request can be made to the Civilian Review and Complaints Commission for an independent review of the members' conduct and the Royal Canadian Mounted Police 's handling of the matter. In reviewing complaints, the Civilian Review and Complaints Commission may find that it is satisfied with the Royal Canadian Mounted Police handling of the complaint or it may make findings and recommendations to the Royal Canadian Mounted Police Commissioner and the Minister of Public Safety with respect to matters addressed in the complaint. The Civilian Review and Complaints Commission also conducts reviews of specified Royal Canadian Mounted Police activities, reports to provinces which contract Royal Canadian Mounted Police services, conducts research, program outreach and public education, and provides independent observers to investigations of serious incidents involving Royal Canadian Mounted Police members.

Strategic outcome 2

The following program supports all strategic outcomes within this organization.

Program 2.1: Internal Services

The Internal services program supports all strategic outcomes and is common across government. Internal services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and oversight services; Communications services; Legal services; Human resources management services; Financial management services; Information management services; Information technology services; Real property services; Materiel services; Acquisition services; and Travel and Other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Correctional Service of Canada

Strategic outcome 1

The custody, correctional interventions, and supervision of offenders in communities and in institutions, contribute to public safety.

Program 1.1: Custody

The Custody Program contributes to public safety by providing for the day-to-day needs of offenders, including health and safety, food, clothing, accommodation, mental health services, and physical health care. It also includes security measures within institutions such as drug interdiction, and appropriate control practices to prevent incidents.

Program 1.2: Correctional Interventions

The Correctional Interventions Program contributes to public safety through assessment activities and program interventions for federal offenders that are designed to assist their rehabilitation and facilitate their successful reintegration into the community as law-abiding citizens. The program engages Canadian citizens as partners in Correctional Service of Canada's correctional mandate, and provides outreach to victims of crime.

Program 1.3: Community Supervision

The Community Supervision Program contributes to public safety through the administration of community operations, including the provision of accommodation options, establishment of community partnerships and provision of community health services as necessary. Community supervision provides the structure to assist offenders to safely and successfully reintegrate into society.

Strategic outcome 2

The following program supports all strategic outcomes within this organization.

Program 2.1: Internal Services

The Internal services program supports all strategic outcomes and is common across government. Internal services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and oversight services; Communications services; Legal services; Human resources management services; Financial management services; Information management services; Information technology services; Real property services; Materiel services; Acquisition services; and Travel and Other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Office of the Correctional Investigator of Canada

Strategic outcome 1

The problems of offenders in the federal correctional system are identified and addressed in a timely and reasonable fashion.

Program 1.1: Ombudsman for Federal Offenders

Through this program, the Office of the Correctional Investigator conducts investigations of individual offender complaints regarding acts, omissions, decisions and recommendations of the Correctional Service of Canada. It also has a responsibility to review and make recommendations on Correctional Service of Canada's policies and procedures associated with the areas of individual complaints, to ensure that systemic areas of complaint are identified and appropriately addressed, and to review all Section 19 investigations performed by Correctional Service of Canada following the death of or serious injury to an inmate.

Strategic outcome 2

The following program supports all strategic outcomes within this organization.

Program 2.1: Internal Services

The Internal services program supports all strategic outcomes and is common across government. Internal services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and oversight services; Communications services; Legal services; Human resources management services; Financial management services; Information management services; Information technology services; Real property services; Materiel services; Acquisition services; and Travel and Other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Parole Board of Canada

Strategic outcome 1

Conditional release and record suspension decisions and decision processes that safeguard Canadian communities.

Program 1.1: Conditional Release Decisions

Conditional release is based on the principle that community safety is enhanced by the gradual release of offenders to the community when appropriate. Quality decisions based on the risk of re-offending, in conjunction with effective programs and treatment, and effective community supervision all contribute to the process. Through this program, Parole Board of Canada staff provides timely, accurate information for Board member decision-making, and develops training and policies that are essential tools for risk assessment and decision-making.

Program 1.2: Conditional Release Openness and Accountability

This program ensures that Parole Board of Canada operates in an open and accountable manner, consistent with the provisions of the Corrections and Conditional Release Act. This program works with victims of crime and the general public by providing information, including access to the Board's registry of decisions, as well as providing assistance for observers at hearings. The program also works to encourage citizen engagement, investigates tragic incidents in the community, monitors the Board's performance and reports on conditional release processes.

Program 1.3: Record Suspension Decisions/Clemency Recommendations

A record suspension is designed to support the successful reintegration of an individual into society where appropriate. It is a formal attempt to remove the stigma of a criminal record for people found guilty of a federal offence and who, after satisfying their sentence and specified waiting period, have shown themselves to be responsible law abiding citizens. Through this program the Parole Board of Canada screens applications for completeness and eligibility of each applicant, collects information for decision making and develops policy to guide decision processes. This program is also responsible for assessing requests and providing recommendations under the Royal Prerogative of Mercy (i.e. clemency) and providing advice to the Board on the merits of each case.

Strategic outcome 2

The following program supports all strategic outcomes within this organization.

Program 2.1: Internal Services

The Internal services program supports all strategic outcomes and is common across government. Internal services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and oversight services; Communications services; Legal services; Human resources management services; Financial management services; Information management services; Information technology services; Real property services; Materiel services; Acquisition services; and Travel and Other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Royal Canadian Mounted Police

Strategic outcome 1

Criminal activity affecting Canadians is reduced.

Program 1.1: Police Operations

Under the authority of the Royal Canadian Mounted Police Act, this Program provides Canadians with policing services at the federal, provincial and municipal levels and within Aboriginal communities. As described in the Royal Canadian Mounted Police Act, these services include all duties that are assigned to peace officers in relation to: the preservation of the peace, the prevention of crime and of offences against the laws of Canada and the laws in force in any province in which they may be employed, and the apprehension of criminals and offenders and others who may be lawfully taken into custody; the execution of all warrants, and performing all duties and services in relation thereto, that may, under the Royal Canadian Mounted Police Act or the laws of Canada or the laws in force in any province, be lawfully executed and performed by peace officers; and, performing other duties and functions as are prescribed by the Governor in Council or the Commissioner. This Program contributes to a safe and secure Canada by providing general law enforcement activities, as well as education and awareness activities delivered by employees of the Royal Canadian Mounted Police to the public, businesses and other agencies/organizations within Canada. The Royal Canadian Mounted Police's education and awareness activities, such as information sessions on crime prevention, national security, financial crime, and drugs and organized crime, are aimed at reducing victimization of Canadians. This Program also ensures the protection of designated persons and security at major events, which in turn mitigates any potential threats to Canada's population. Finally, the Program delivers a high level of technical and operational support to the Canadian law enforcement community. Taken together, these activities ensure the Royal Canadian Mounted Police reaches its overarching goal of reducing criminal activity affecting Canadians.

Program 1.2: Canadian Law Enforcement Services

This Program provides the Canadian law enforcement community with the necessary scientific, technical, investigative and educational support to deliver proactive, intelligence-based policing and law enforcement services to their respective communities and partners. Additionally, this program provides educational opportunities to members of the Canadian law enforcement community to enable them to develop their skills, thus increasing their effectiveness in contributing to a safer Canada.

Strategic outcome 2

Incomes are secure for Royal Canadian Mounted Police members and their survivors affected by disability or death.

Program 2.1: Transfer Payments

This Program ensures that Royal Canadian Mounted Police employees and their families are provided income security at their pension or in the event of disability or death, and that an appropriate level of support is afforded to those who are affected by circumstances beyond their control and as a result of their employment with the Royal Canadian Mounted Police. The activities within this Program are regulated by either the terms and conditions of the grant or are statutory payments, for example, the Royal Canadian Mounted Police Pension Continuation Act payments.

Strategic outcome 3

Canada's police provide international collaboration and assistance while maintaining a rich police heritage nationally.

Program 3.1: International Policing Operations

Under authority of the Royal Canadian Mounted Police Act, this Program furthers Canada's global peace and security agenda by cooperating with and supporting the international law enforcement community, thereby ensuring that both Canadians and the global community are safer. This Program addresses the transnational scope of crime by building relationships with international policing partners and by participating in the INTERPOL global information sharing network. Additionally, the Royal Canadian Mounted Police actively participates in multiple missions abroad in a peacekeeping role and provides support to nations at risk to build their law enforcement capacity.

Program 3.2: Canadian Police Culture and Heritage

In order to protect the Royal Canadian Mounted Police's internationally recognized image, reputation and rich heritage, this Program works to promote the positive image of the Royal Canadian Mounted Police while building relationships with domestic and international law enforcement, government and community partners. The Program provides advice and analysis to internal and external clients, including federal, provincial and municipal partners, academic institutions, Royal Household representatives, and non-government organizations, regarding appropriate ceremonial features of special events and occurrences (e.g., Olympics, expos, summits, police officer funerals). Through the activities of this Program, the Royal Canadian Mounted Police contributes to Canada's vibrant culture and heritage.

Strategic outcome 4

The following program supports all strategic outcomes within this organization.

Program 4.1: Internal Services

The Internal services program supports all strategic outcomes and is common across government. Internal services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and oversight services; Communications services; Legal services; Human resources management services; Financial management services; Information management services; Information technology services; Real property services; Materiel services; Acquisition services; and Travel and Other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Royal Canadian Mounted Police External Review Committee

Strategic outcome 1

Fair and transparent labour relations decision-making that reinforces accountability.

Program 1.1: Appeal case reviews

The Royal Canadian Mounted Police External Review Committee is an independent administrative tribunal that contributes to fair and equitable labour relations and helps to reinforce accountability at all levels within the Royal Canadian Mounted Police. Other than the courts, the External Review Committee is the only independent review mechanism available to Royal Canadian Mounted Police members and management for labour relations matters. The External Review Committee conducts impartial reviews of appeals of certain conduct measures imposed on Royal Canadian Mounted Police members and of written decisions regarding harassment complaints, revocations of appointments, discharges, demotions and ordered stoppages of pay and allowances. Case files dealing with these matters are referred to the External Review Committee for review by the Royal Canadian Mounted Police pursuant to sections 33 and 45.15 of the Royal Canadian Mounted Police Act and section 17 of the Royal Canadian Mounted Police Regulations. In conducting its reviews of referred case files, the External Review Committee considers the entire file record that is provided by the Royal Canadian Mounted Police which can include statements from members (complainants, respondents and others), video or audio records and testimony from witnesses, historical human resources file materials and other documentation. Once a review has been completed, the External Review Committee provides findings and recommendations to the Commissioner of the Royal Canadian Mounted Police (as the final decision maker) and to the parties. The External Review Committee's findings and recommendations are directed at ensuring that the general principles of administrative law and labour law are respected and that the requirements of the Royal Canadian Mounted Police Act and other relevant legislation, such as the Canadian Human Rights Act, are adhered to in decision making. In some cases, the External Review Committee makes recommendations for broader change or for actions that might be taken to address issues raised in a file (e.g., changes in Royal Canadian Mounted Police policies or management practices, or additional or new training for Royal Canadian Mounted Police members or managers). Access to summaries of External Review Committee findings and recommendations and to External Review Committee reports and discussion papers is provided to Royal Canadian Mounted Police members and the public through the External Review Committee's website and publications, and through presentations or other outreach to Royal Canadian Mounted Police members.

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