Strategic outcome and program descriptions

Public Accounts of Canada 2017 Volume II - Top of the page Navigation

Department of Public Works and Government Services

Strategic outcome 1

High quality, central programs and services that ensure sound stewardship on behalf of Canadians and meet the program needs of federal institutions.

Program 1.1: Accommodation Management and Real Property Services

Public Works and Government Services provides federal departments and agencies with affordable office and common use accommodation that supports the delivery of their programs and services. The department acts as steward for various public works such as buildings, bridges and dams, and national treasures such as the Parliamentary Precinct and other heritage assets across Canada. Public Works and Government Services also provides other federal departments, agencies, and the Parliament of Canada with responsive and cost-effective real property services.

Program 1.2: Acquisitions

This program provides federal organizations with procurement solutions such as specialized contracts, standing offers, supply arrangements, and memoranda of understanding for acquiring a broad range of goods and services, including construction services. This program delivers acquisitions and related common services using the Smart Procurement principles (early engagement, effective governance, independent advice, and benefits for Canadians) through an open, fair and transparent process to ensure best value to Canadians and the federal government.

Program 1.3: Receiver General for Canada

This program manages the operations of the federal treasury, produces the Public Accounts and maintains the Accounts of Canada. It provides federal departments with an optional departmental financial and materiel management system offering and bill payment services.

Program 1.4: Federal Pay and Pension Administration

This program provides reliable central systems and processes for pay and pension administration to federal organizations. Through our pay and pension services, Public Works and Government Services ensures that federal government employees and pensioners are paid accurately and on time.

Program 1.5: Linguistic Management and Services

This program defines the Translation Bureau of Public Works and Government Services as a key component of the federal government's service delivery infrastructure. The Bureau is the sole internal linguistic services provider and offers translation, revision, interpretation and other linguistic services for Parliament, the judiciary, and federal departments and agencies. It is also the terminology authority within the federal government and has been mandated to develop terminology standards to ensure clear, uniform and quality communications within government. The program is mandated under the Translation Bureau Act.

Program 1.6: Specialized Programs and Services

This program provides federal organizations with high quality, timely and accessible specialized services and programs.

Program 1.7: Integrity Programs and Services

This program provides the government of Canada with high quality, timely and accessible specialized services and programs in support of sound, prudent and ethical management and operations.

Program 1.8: Procurement Ombudsman

This program, operating at arms-length from the government, reviews procurement practices of federal departments and agencies, investigates complaints from suppliers regarding the award or administration of federal contracts and ensures the provision of an alternative dispute resolution process for existing contracts. This program helps promote fairness, openness and transparency in the federal procurement process.

Strategic outcome 2

The following program supports all strategic outcomes within this organization.

Program 2.1: Internal Services

The Internal services program supports all strategic outcomes and is common across government. Internal services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and oversight services; Communications services; Legal services; Human resources management services; Financial management services; Information management services; Information technology services; Real property services; Material services; Acquisition services; and Travel and other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Canada Post Corporation

Strategic outcome 1

Compensation for the provision of Parliamentary mail and Materials for the use of the blind services, which are sent free of postage under the Canada Post Corporation Act.

Program 1.1: Concessionary Governmental Services

Payment associated with services provided at rates free of postage by the Corporation in support of government policy programs: Government Free Mail and Materials for the use of the Blind.

Public Service Commission

Strategic Outcome 1

A highly competent, non-partisan and representative public service, able to provide service in both official languages, in which appointments are based on merit and the values of fairness, access, representativeness and transparency.

Program 1.1: Staffing Services and Assessment

The Staffing Services and Assessment program maintains the systems that link Canadians and public servants seeking employment opportunities in the federal public service with hiring departments and agencies. It provides assessment-related products and services in the form of research and development, consultation, assessment operations and counselling for use in recruitment, selection and development throughout the federal public service. This program also includes delivering staffing services, programs and products to departments and agencies, to Canadians and public servants, through client service units located across Canada.

Program 1.2: Oversight of Integrity in Staffing and of Non-Partisanship

The Oversight of Integrity in Staffing and of Non-Partisanship program provides an accountability regime for the implementation of the appointment policy and regulatory framework for safeguarding the integrity of public service staffing and ensuring staffing is free from political influence. This program includes monitoring departments' and agencies' staffing performance and compliance with legislative requirements; conducting audits and studies; carrying out investigations; and reporting to Parliament on the integrity of public service staffing and the non-partisanship of the public service.

Program 1.3: Staffing System Integrity and Political Impartiality

The Staffing System Integrity and Political Impartiality program is focused on independently safeguarding merit and non-partisanship in the federal public service. This program includes developing and advancing strategic policy positions and directions; conducting policy research; establishing Public Service Commission policies and standards; providing advice, interpretation and guidance; and administering delegated and non-delegated authorities, including official languages, the political activities regime and priority administration.

Strategic Outcome 2

The following program supports all strategic outcomes within this organization.

Program 2.1: Internal Services

The Internal services program supports all strategic outcomes and is common across government. Internal services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and oversight services; Communications services; Legal services; Human resources management services; Financial management services; Information management services; Information technology services; Real property services; Material services; Acquisition services; and Travel and other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Shared Services Canada

Strategic outcome 1

Modern, reliable, secure and cost-effective information technology infrastructure services to support government priorities and program delivery.

Program 1.1: Information Technology Infrastructure Services

This program delivers Information Technology Infrastructure Services to federal government departments to enable and support the management, co-ordination and delivery of government programs to Canadians and the achievement of Government of Canada priorities. The Information Technology Infrastructure Services consist of four main Information Technology service groups: (a) Distributed Computing, (b) Production and Operations Computing (Data Centres), (c) Telecommunications (Data, Voice and Video), and (d) Cyber and Information Technology Security. This program establishes a centralized common Information Technology infrastructure service leading to consolidation and standardization in the management and delivery of Information Technology services across the mandated partner and client organizations. This consolidation and standardization of services contributes to greater operational efficiencies and economies of scale, resulting in better value to Canadian taxpayers, enhanced reliability and security of the Information Technology services, a reduction in the duplication of effort and managerial oversight, and the development of a harmonized response to partner and client organizations' business requirements.

Strategic outcome 2

The following program supports all strategic outcomes within this organization.

Program 2.1: Internal Services

The Internal services program supports all strategic outcomes and is common across government. Internal services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and oversight services; Communications services; Legal services; Human resources management services; Financial management services; Information management services; Information technology services; Real property services; Material services; Acquisition services; and Travel and other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Public Accounts of Canada 2017 Volume II - Bottom of the page Navigation

Date modified: