Individuals living in Canada

What information do I need to enrol in direct deposit?

  • Your name, address and date of birth;
  • Your payment type(s) and the associated personal; identifier(s), for example: your Social Insurance Number (SIN) or your file number;
  • A "Void" cheque or your bank account information; and
  • You may be asked to provide additional information during the registration process to validate your identity.

How can I enrol?

By telephone

Canada Revenue Agency
  • Canada Child Tax Benefit (CCTB)
  • Universal Child Care Benefit (UCCB)
  • Tax Refunds
  • Goods and Services Tax (GST) / Harmonized Sales Tax (HST) Credits
1‑800‑959‑8281

Service Canada
  • Canada Pension Plan (CPP)
  • Old Age Security (OAS)
1‑800‑277‑9914
Teletypewriter (TTY):1‑800‑255‑4786
  • Employment Insurance (EI)
1‑800‑206‑7218
TTY:1‑800‑529‑3742
  • Canadian Government Annuities
1‑800‑561‑7922
  • Apprenticeship Grants
1‑866‑724‑3644
TTY:1‑866‑909‑9757

Government of Canada Pension Centre
  • Federal public service pension plan
1‑800‑561‑7930
TTY:506‑533‑5990
(collect calls accepted)

Online


In person


Banks and credit unions

Most financial institutions in Canada including Bank of Montreal (BMO), Canadian Imperial Bank of Commerce(CIBC), Desjardins, Royal Bank of Canada (RBC), Toronto Dominion (TD) and Scotiabank and a large number of credit unions will be pleased to assist you in completing a single direct deposit enrolment form for one or several of your Government of Canada payments listed below.

Ask your teller about direct deposit during your next visit. The direct deposit form (PDF and HTML formats) can be downloaded if your bank does not have any on hand.

  • Canada Revenue Agency
    • Canada Child Tax Benefit (CCTB)
    • Universal Child Care Benefit (UCCB)
    • Tax Refunds
    • Goods and Services Tax (GST) / Harmonized Sales Tax (HST) Credits
  • Service Canada
    • Canada Pension Plan (CPP)
    • Old Age Security (OAS)

Service Canada offices

You can enrol to receive your Canada Pension Plan, Old Age Security and Employment Insurance payments by direct deposit by visiting your nearest Service Canada office.

By mail


You can enrol by completing and mailing in a single direct deposit enrolment form for one or several of the following Government of Canada payments:

  • Canada Revenue Agency
    • Canada Child Tax Benefit (CCTB)
    • Universal Child Care Benefit (UCCB)
    • Tax Refunds
    • Goods and Services Tax (GST) / Harmonized Sales Tax (HST) Credits
  • Service Canada
    • Canada Pension Plan (CPP)
    • Old Age Security (OAS)

 

Direct deposit form instructions

You can enrol for other payments by mail through the issuing departments directly. Please visit their Web sites to find out how.

If your payment is not included on this list, you can find contact information for all other federal departments and agencies on the Government of Canada Web site or by calling 1‑800‑O‑Canada (1‑800‑622‑6232). Current federal public servants should consult the Public Service Pay Centre for direct deposit issues related to their pay.

How to enrol in direct deposit for your Government of Canada payments