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IAM 2.1.1
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Section: PUBLIC SERVICE HEALTH CARE PLAN (PSHCP) - CONTACTS AND RESOURCES
CONTACTS
Inquiries concerning the day to day administration of the Public Service Health Care Plan (PSHCP) should be directed to your local Client Services Center.
Inquiries concerning policy interpretation should be directed to your departmental Corporate Compensation Section who may in turn contact the Insurance Benefits Group at Treasury Board Secretariat (TBS).
Inquiries concerning policy matters or the submission of an appeal on a decision made by the Plan Administrator should be sent to the following:
Federal Public Service Health Care Plan Administration Authority
| PO Box 2245, Station D
| Ottawa ON K1P 5W4
Inquiries concerning rules and regulations of coverage as well as claims requests should be sent to the Plan Administrator, Sun Life Assurance Company of Canada, at the following address:
Health Claims Office
PO Box 9601, CSC-T
Ottawa ON K1G 6A1
Telephone:
1-888-757-7427 (toll-free in North America);
or 613-247-5100 in the National Capital Region
Last Update: June 2011
