Public Works and Government Services Canada
www.pwgsc.gc.ca
Common menu bar links
-
Compensation Training
- Training Home
- Training Roles and Responsibilities
- Training Approaches
- National Course Outlines
- Individual Training Plan and Learning Contract
- Training Registration and Cancellation Policy
- Training Level of Service and Principles
- Regional Training Centres
- On-line Courses
- Training Tool
- Contact Compensation Training
Training Contacts, Level of Service, Principles
Training Contacts
Atlantic Region
Janet Watson,
Manager, Compensation 902-426-3210
Jan Rose,
( Halifax Office) Training Officer 902-496-5623
Nancy Stewart,
Training Officer 902-426-5794
Victoria Steele,
Advisory / Training 902-426-7899
Public Works and Government Services Canada
Atlantic Region Compensation Training Group
Brownlow Center, 236 Brownlow Avenue
City of Lakes Business Park
Darthmouth, N.S.
B3B 1V5
Facsimile number: 902-426-7969
Québec Region
Manon Beaudry,
A/Regional Manager, Compensation and Pension 514-496-3483
Julie Perreault,
Training Officer 514-496-3827
Pierre Alarie,
Training Officer 514-496-5563
Nathalie Levasseur,
Training Officer 514-496-5578
Public Works and Government Services Canada
Training Section Compensation, Quebec Region
Place Bonaventure, South-East Portal
800 de La Gauchetière Street West, Suite 7300
Montréal, Québec
H5A 1L5
Facsimile number: 514-496-5891
National Capital Region
Lucenda Destiné,
Registration, 613-941-1602
Carol Grey,
Manager, Compensation Training and
Communications Division
819-956-6374
Francine Anglehart,
Training Advisor
819-956-7791
Linda Erickson,
Training Advisor
819-956-8285
Kia Goutte,
Client Service and Training Officer
613-941-1517
Nathalie Lambert,
Training Advisor
819-956-9660
André Leclerc,
Client Service and Training Officer
613-948-3117
Louis Radakir,
Training Advisor
819-956-5732
Claudette SéguinClient Service and Training Officer
613-941-1516
Training Advisors
Public Works and Government Services Canada
10B1, Phase III room 111
Place du Portage
Gatineau QC K1A 0S5
Facsimile number: 819-956-6484
Client Service and Training Officers
Public Works and Government Services Canada
National Capital Region, Pay & Insurance Training Delivery
1451 Coldrey Ave., room 1-021
Ottawa ON K1A 0S5
Facsimile number: 613-952-9809
Ontario Region
Neil Kumar,
Manager, Compensation and Payments 416-512-5637
David Cunning,
Training Officer 416-512-5256
Marguerite Jean-Baptiste,
Training Officer 416-512-5251
Public Works and Government Services
Canada
Ontario Region Compensation Training Group
12th Floor, Joseph Shepard Building
4900 Yonge Street
Toronto, Ontario
M2N 6A6
Facsimile number: 416-512-5214
Western Region
Arlene McLafferty,
Manager, Compensation and Payments 780-497-3626
Dianne Dmytryshyn,
Training and Advisory Officer 780-497-3964
Joanne Cocijancich,
Training and Advisory Officer 780-497-3964
Christie Acuña ,
Training and Advisory Officer 780-497-3964
Jim Wallbank,
Training and Advisory Officer 780-497-3964
Anna Lindsay,
Training and Advisory Officer 780-497-3964
Cindy Cheng,
Training and Advisory Officer 780-497-3964
Public Works and Government Services Canada
Western Region Compensation Training Group
Telus Plaza North
10025 Jasper Avenue NW , 5th Floor
Edmonton , Alta.
T5J 1S6
Facsimile number: 780-497-3525
Pacific Region
Donna Borland-Spry,
Manager, Compensation 604-666-8685
Frank Anez,
Training and Advisory Officer 604-666-8094
Jim Cook,
Training and Advisory Officer 604-775-9344
Natasha Bandet,
Training and Advisory Officer 604-666-6522
Carol Lampropoulos,
Training and Advisory Officer 604-666-9041
Dan Hanna,
Training and Advisory Officer 250-363- 8456
Public Works and Government
Services Canada
Pacific Region Compensation Training Group
641 - 800 Burrard Street
Vancouver , B.C.
V6Z 2V8
Facsimile number: 604-666-2152
Level of Service
1. The Compensation Business Line training component is committed to the development, delivery and validation of a National Compensation Training Program which provides continuing training, that includes introductory and advanced courses, as well as one-time training, as dictated by business requirements, in pay, pension and insurance matters for external clients.
2. The Compensation Business Line training component is committed to the delivery of its continuing core courses as advertised in the Public Works and Government Services Canada (PWGSC) National Course Outline and regional calendars published on the PWGSC Compensation Sector Web site during the fourth quarter of each fiscal year. Postponement or cancellation of a course will only be considered as a last resort.
Principles
1. Training will be delivered from eight PWGSC sites, namely the six pay office sites, (Halifax, Montréal, Toronto, Ottawa, Edmonton and Vancouver) and two remote classroom sites, (St-John's, Newfoundland and Winnipeg, Manitoba).
2. The regional practice of providing training in client locations or in locations close to the clients is encouraged as long as class size and costs make it efficient to do so.
3. PWGSC will endeavor to offer each pay, pension and insurance course at least once per fiscal year in each of its delivery sites. Additional courses will be offered based on client demand.
4. Experience and course prerequisites will be adhered to unless a client invokes that there are extenuating circumstances, such as time constraints.
5. A minimum of six participants is required to render delivery services financially viable.
6. Client requests for customized courses will be considered, on a cost recovery basis, if time and resources are available.
Registration and Cancellation Policy
This policy rests on the following principles:
- Learning occurs best when conditions defined by the course design are met.
- The demonstration of mutual courtesy and respect combined with a willingness to understand and support each other's business activities are the foundations of sound partnerships.
Registration
Compensation training is intended primarily for officers responsible for compensation administration within organizations to whom Public Works and Government Services Canada (PWGSC) renders payroll, insurance and/or pension services. The National Course Outlines provide the particulars related to each course. Each regional training group is responsible for the establishment of their own course calendar. You can find your region's course calendar by accessing the regional training group Web site for your region. Application forms must be forwarded via the training Web site to your regional training group at least six weeks prior to the course start date. Seats will be reserved on a first-come, first-served basis. Should a course be full, send your application for the selected course, as you would normally do, to your regional training group and indicate the month during which you would prefer to take the course. They will get back to you shortly after receiving your application to let you know the status of your application. They may offer you alternate dates for the course or add your name to a waiting list. There are no direct costs for clients when attending training courses with the regional training groups.
Cancellation, Rescheduling and "No Show" Policy
Public Works and Government Services Canada (PWGSC) is committed to delivering its calendar of courses as advertised. However, if there is an insufficient number of participants registered or circumstances occur that would jeopardize the achievement of a course objective, PWGSC reserves the right to postpone or cancel the scheduled course offering.
As soon as it is known that a participant will not be able to attend a scheduled course, the client department must submit a cancellation form via the training Web site to avoid cancellation fees. No charges will apply if the cancellation notice is received at least ten (10) working days prior to the course start date.
The department or organization of the participant who fails to attend the course ("no show") or who cancels less than ten (10) working days prior to the course start date will be invoiced $100 per scheduled day of training. When a written or verbal notification (e.g. email or telephone) is received in advance, PWGSC will accept an appropriate substitute who meets the prerequisites of the course as indicated in the National Course Outline. In all cases, a registration form is required for the substitute.
Please note that PWGSC will adhere strictly to this cancellation, rescheduling, and "no show" policy.
