Pay and Pension Services for Government Employees - Home page
We are Canada's largest payroll and pension administrator. Our objective is to enhance and improve compensation services for federal departments, agencies, and public service pensioners; to add value and to make the best possible use of taxpayers' money.
Attention: Broadcast Messages
Blue Cross of Atlantic Canada has announced an increase in premiums effective February 1, 2014. Regional Pay System (RPS) will be updated accordingly.
This to inform you that due to technical problems that Service Canada and Public Works and Government Services Canada (PWGSC) have been experiencing since March 31st, the status of Record of Employment (ROE) in Compensation Web Applications (CWA) remains in the "Extracted" state instead of "Transmitted" or "Rejected". Both Service Canada and PWGSC are treating this as a priority issue. In the meantime, please advise your employees to check the status of their Employment Insurance (EI) claims through 'My Service Canada Account' by visiting Service Canada's website. Please remind your employees to apply for their EI claims as soon as they stop working, even if the ROE has not been issued to avoid any delays in the processing of their claim. Updates to CWA ROE application will be issued in the coming days to address this and other identified issues. We regret the inconvenience caused and thank you for your patience.
The option to re-start the printing of the paystub on the Compensation Web Application (CWA) site for employee has been removed. When an employee has suppressed the printing of their paystub through the CWA stop printing of the paystub option, there will no longer be an option to re-start once removed. Only Compensation Advisors will be able to re-start by changing the Direct Deposit Payment (DFT) code to a 1 in field 71 (see the Personnel-Pay Input Manual (PPIM) sections PPIM 14-2-1).
On November 18, 2013, PWGSC is resuming the printing and distribution of Notification of Plan Membership (PWGSC-TPSGC 2018) enrolment packages for new active plan members who have joined the public service pension plan since April 2011.
Please be advised that all plan member inquiries should be directed to the Pension Centre at 1-800-561-7930.
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