Public Service Pay Centre

Pre-Conversion EDP – Pay Centre Clients

Pre-Conversion Extra Duty Pay (Overtime) - Pay Centre Clients

Refer to Pay Centre Processing Times for an update on processing of Extra Duty Pay (Overtime) that occurred before Phoenix roll out in your department.

The new pay system


The new pay system.

Pay Centre Escalation Process

Pay Centre Escalation Process

New step-by-step instructions.

Direct Deposit

Direct Deposit

Information on Direct Deposit is available here.


Our Contact Centre is currently experiencing high call volumes. Our clients may get a busy signal and calls may be disconnected. We apologize for the inconvenience and appreciate your patience during this time.

New Phoenix: