Phoenix pay system issues
Public Services and Procurement Canada is working tirelessly to resolve all pay issues as quickly as possible.
The March 2017 public service pay dashboard update is now available.
Services and information
Get monthly updates about Public Service Pay Centre activities and service standards.
Submit a claim for out-of-pocket expenses caused by incomplete or inaccurate pay.
Understand how Phoenix-related issues may affect your 2016 tax slips.
Begin the process to repay overpayments you have received to avoid potential income tax implications.
Find out what to do if you are not getting paid or getting paid incorrectly.
Learn about the measures and steps we have taken to address employee pay system issues during the transition to the new pay system.
Questions and answers related to employee personal information on the new pay system.
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