On February 1, 2010 two more services were centralized to the Public Service Pension Centre in Shediac, New Brunswick:
With the centralization of these new services, pension administrators will now contact new members of the public service pension plan directly and provide them with valuable pension information at the beginning of their plan membership.
The purpose of the Pension Services Delivery Project (PSDP) is to progressively implement, over the next five years, new and redeveloped pension services in line with the future pension services delivery model described below. This project contributes to the realization of Public Works and Government Services Canada's (PWGSC) vision of providing best practice pension administration services to all plan members, pensioners, employers and sponsors.
The objective of the project is to improve the suite of pension services and to pursue a centralized delivery of these pension services directly to employees of federal government departments, Crown corporations, agencies and separate employers, who are members of the plan under the Public Service Superannuation Act (PSSA).
The project result is that active contributors receive consistent quality pension services:
In formulating alternate solutions to delivering pension services, the project team will be guided by the following principles:
Public Works and Government Services Canada (PWGSC) has embarked on a series of related initiatives to ensure compliance with the Public Service Superannuation Act (PSSA) pension legislation and to ensure that PWGSC is positioned to effectively manage the future delivery of pension services. Following is a list of these initiatives.