Public Service Pension Centre - Pension Operations
Director
| Title |
Name |
Telephone |
| Director, Pension Operations |
Lucy St-Jean |
506-533-8176 |
| Business Management Assistant |
Cheryl LeBlanc |
506-533-5216 |
Managers
| Title |
Name |
Telephone |
| Manager, Pension Client Services - A |
Chantal Vautour |
506-533-5977 |
| Business Management Assistant |
Suzanne Bastarache |
506-533-5681 |
| Manager, Pension Client Services - B |
Kim Stevens |
506-533-5897 |
| Business Management Assistant |
Cindy R. LeBlanc |
506-533-5879 |
| Manager, Operational Support Services |
Maria Lirette |
506-533-5200 |
| Business Management Assistant |
Debbie Gallant |
506-533-8734 |
Executive Advisory Services
Inquiries pertaining to Executives: pension and insurance benefits statement, retirement or related work activities, survivor benefits, service buybacks, service buyback payment defaults and balance owing.
| Title |
Name |
Telephone |
| Senior Advisor |
Doris Pellerin |
506-533-5574 |
| Advisor |
Charline Vautour |
506-533-5485 |
Apprenticeship Program (Pension Client Services – A)
| Title |
Name |
Telephone |
| Chief |
Thérèse Cleven |
506-533-5786 |
Contributor Services (Pension Client Services – A)
Service Buybacks, service buyback payment defaults and balance owing.
| Title |
Name |
Telephone |
| Chief (Unit 11, 12, 13) |
Roberta Landry |
506-533-5196 |
| Chief (Unit 8, 18 & 20) |
Thérèse Cleven |
506-533-5786 |
| Team Leader - Unit 11 |
Cindy-Michelle LeBlanc |
506-533-8255 |
| Team Leader - Unit 12 |
Anne Goguen |
506-533-5798 |
| Team Leader - Unit 13 |
Roger Lirette |
506-533-5206 |
| Team Leader - Unit 18 |
Heather Middleton |
506-533-8758 |
| Team Leader - Unit 20 |
André Leclerc |
506-533-5921 |
| Team Leader - Unit 8 |
Serge Melanson
Marie-France Arsenault |
506-533-8622
506-533-5466 |
Pension Portability Services (Pension Client Services – A)
Process pension transfers, pension benefit division (PBDA) estimates, pension benefit division payment.
| Title |
Name |
Telephone |
| Chief |
Norbert Léger |
506-533-8733 |
| Team Leader - Pension Transfer Agreements |
Liane Landry |
506-533-5184 |
| Team Leader – Pension Benefit Division |
Liane Landry |
506-533-5184 |
Employer Support Services (Pension Client Services – A)
| Title |
Name |
Telephone |
| Chief |
Lise-Anne Léger |
506-533-5686 |
| Team Leader Account Integrity Services |
Jerry Lagacé |
506-533-8748 |
Pre -Retirement Counseling Services (Pension Client Services – B)
Pension and insurance benefits statement and contact centre for pensioners.
| Title |
Name |
Telephone |
| Chief |
Donna Gallant |
506-533-5627 |
| Team Leader – Unit N |
Janice M. Cormier |
506-533-5286 |
| Team Leader – Unit P |
Carole Doiron |
506-533-5795 |
| Team Leader – Unit R |
Denis Poirier |
506-533-8738 – |
Retirement Counseling Services (Pension Client Services - B)
Retirement or related work activities and survivor benefits.
| Title |
Name |
Telephone |
| Chief |
Liette Mallet - Bernard |
506-533-5166 |
| Chief |
Joanne Foster |
506-533-5628 |
| Team Leader – Unit 2 |
Janice M. Leger |
506-533-5586 |
| Team Leader – Unit 3 |
Monique Després |
506-533-5881 |
| Team Leader – Unit 4 |
Nancy Trueman |
506-533-8868 |
| Team Leader – Unit 5 |
Sylvie Gaudet |
506-533-5894 |
| Team Leader – Unit Q |
Marc Diotte |
506-533-5667 |
Insurance Services Pension Client Services – B)
| Title |
Name |
Telephone |
| Chief |
Eveline LeBlanc |
506-533-5545 |
| Team Leader |
Francine LeBlanc |
506-533-5512 |
| Team Leader |
Tracy MacLeod |
506-533-5049 |
Accounting and Debt Recovery Services (Operational Support Services)
Negotiable deposits and receipts issued, refunds, expenditure corrections, third party remittances for pension deductions, pension cheque intercepts, cancellations, re-directs.
| Title |
Name |
Telephone |
| Chief |
Cheryl Vautour |
506-533-5784 |
| Team Leader |
Francine Archibald |
506-533-5690 |
| Team Leader |
Alice Gauvin Cormier |
506-533-5522 |
Outreach Services (Operational Support Services)
| Title |
Name |
Telephone |
| Chief |
Lise Bourque |
506-533-5807 |
| Client Liaison Officer |
Marlene Cullen-LeBlanc |
506-533-5974 |
| Client Liaison Officer |
Jennifer Mew |
506-533-5666 |
| Group Team Assistant |
Francine Léger |
506-533-5711 |
General E-mail Addresses
| Region |
E-mail Address |
| Eastern |
SHE.SupnEastern@pwgsc.gc.ca |
| NCR |
SHE.SupnNCR@pwgsc.gc.ca |
| Ontario, Western and Outside Canada |
SHE.OntarioWestern@pwgsc.gc.ca |
| Pension Transfer |
SHE.PensionTransferAgreements@pwgsc.gc.ca |
| Transfer Value |
SHE.Transfervalue@pwgsc.gc.ca |
| Pension Benefit Division |
SHE.PensionBenefitDivision@pwgsc.gc.ca |
| Insurance |
SHE.Insurance@pwgsc.gc.ca |
| Outreach Services |
SHEOutreachservices@pwgsc.gc.ca |
