| Establish an HR-to-Pay team for government-wide efforts |
- Compensation and Finance professionals collaborate within a centralized processing and client support team
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- Maintain centralized processing and client support team
- Track requests from either Minister or Integrated Team that have been actionned
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| Report on Progress on HR-to-Pay stabilization priorities |
- Regular dashboards on pay issues provided to Public Services and Procurement Canada (PSPC)
- Quarterly updates on pay issues provided to members of the ATSSC Labour Management Consultation Committee
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- Continue to complete dashboards and any other reports required by PSPC
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| Managers and employees are informed of HR-to-Pay developments |
- All employees advised through email messages and intranet page of developments affecting pay, departmentally or across government, on an as needed basis
- Pay interruptions
- Availability of salary advances
- Claims reimbursement process
- 2016 Tax slip errors
- 100% completion of collective agreement implementation
- Suspension of actings
- Individual employees advised by email or telephone when pay issues impact them directly
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- Revised and timely communications on pay issues:
- Preparing for the 2017 tax season
- Support for employees in overpayment / underpayment situations
- Maintain practice of directly advising affected individuals when pay issues occur
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| Managers and employees understand their role and responsibilities in HR-to-Pay |
- Employees and managers have been encouraged to complete Phoenix on-line training
- Additional in-house classroom training and individual coaching provided to managers
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- Continue to remind employees of their options re: salary advances and claim reimbursement
- Continue to provide in-house and OCHRO training and individual coaching as required
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| Managers and employees incorporate robust HR-to-Pay practices into their routine |
- Phoenix self-service functionalities limited; many pay transactions are processed by compensation advisors thereby reducing potential for pay issues
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- Maintain practice of having compensation advisors process pay transactions
- Review internal business processes to minimize after-the-fact transactions, especially as they relate to actings
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| Employees ensure their contact information is up to date |
N/A |
- Regular reminders to staff on the importance of maintaining accurate contact information
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