Direct deposit

The following information is intended to help you understand how to start, amend or stop the automatic deposit of regular pay and supplementary payments to any bank or financial institution in Canada.

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Is direct deposit mandatory?

Direct deposit is the automatic deposit of regular pay and supplementary payments to any bank or financial institution in Canada. Direct deposit of regular salary has been mandatory since September 1, 1992 for all newly appointed eligible employees (indeterminate, term greater than 6 and part-time greater than 12 hrs). As of April 30, 2008, direct deposit of supplementary payments became mandatory for all eligible employees and allows for the deposit to a different account.

Are all employees eligible for direct deposit?

Effective January 2012 all employees are eligible for direct deposit.

How do I start, amend or stop direct deposit to my bank account?

To start, amend or stop direct deposit, you must complete a PSPC-SPAC 8437: direct deposit enrolment request (accessible only on the Government of Canada network) along with either a copy of a void cheque, a copy of a document from the employee’s bank identifying the account information or by completing the banking information area on the PSPC-SPAC 8437 form and email it to the Pay Centre along with the completed pay action request form.

Should you redirect your pay to a different financial institution, it is important that you do not close your current bank account until you have verified that your pay has been deposited in your new account.

What happens if I do not provide my direct deposit enrolment form to the Pay Centre?

Since the Direct Deposit Enrolment form is mandatory for all eligible employees, the Pay Centre will not process your first pay until the form PSPC-SPAC 8437 is received. It is recommended that the form PSPC-SPAC 8437: direct deposit enrolment request (accessible only on the Government of Canada network) be completed and sent to the Pay Centre at the same time as the letter of offer to avoid any delay in receiving first pay.

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