Stream 2: Organizational Management

1. Examples of Required Services
2. Minimum Mandatory Qualifications
3. Qualified ISS SA holders
• Under the General ISS SA
• Under the Aboriginal ISS SA

1. Required Services

The required services may include, but are not limited to the following:


• Reviewing existing work processes and organizational structure;
• Analyzing business functional requirements to identify information, procedures and decision flows;
• Providing expert advice on key initiatives that enable the organization to deploy high-impact business processes that are focused, accountable and measurable;
• Identifying candidate processes for re-design; prototyping potential solutions, providing tradeoff information and suggesting a recommended course of action.
• Providing expert advice in defining new requirements and opportunities for applying efficient and effective solutions; identifying and providing preliminary costs of potential options;
• Providing expert advice in developing and integrating process and information models between processes to eliminate information and process redundancies;
• Identifying and recommending new processes;
• Providing expert advice on and/or assisting in implementing new processes;
• Identifying the required modifications to the automated processes;
• Documenting workflow;
• Using business, workflow and organizational software tools.

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2. Minimum Mandatory Qualifications

All Business Process Transformation Consultants shall possess, as a minimum:


1. An undergraduate degree in any field from a recognized university or a college diploma in administration.
2. Thirty-six (36) months of demonstrated management experience within the last six (6) years.
3. Twenty-four (24) months of demonstrated experience, within the last sixty (60) months, in evaluating, recommending and/or implementing business process transformations.

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3. List of qualified ISS SA holders

(listed in alphabetical order by operating name)

Qualification under the occupational categories will be used for the selection of potential bidders under an RFP stating the required occupational category (ies). For further details, refer to Item G. of Annex A "Contracting Process and Contract Amendments Under the Supply Arrangement - Stage 2" of the SA.

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SA holders under the Aboriginal ISS SA
The following Aboriginal ISS SA holders are qualified under this occupational category for one or many ISS SA fiscal years.
(click on a specific SA holder for a full description)

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