Public Works and Government Services Canada
Symbol of the Government of Canada

Common menu bar links

Green Procurement Plan - Part B: Scorecard

Toll-free Service Re-procurement (RFP)

The Government Toll-free Service includes:

  • access to the Service provider's switching network and the delivery of Toll-free calls to Government provided terminating equipment;
  • the provision of hardware and software upgrades to the Service Canada's Intelligent Contact Management and Interactive Voice Response equipments; and
  • the provision of ordering, billing, service management and service performance reporting processes using electronic exchange

Last updated: September 10, 2008

Legend :

Green/M: Mandatory or Green/E: Existing
Yellow/O: Optional or Yellow/I: in progress
Red/P: Planned

INITIATIVES: Last
RFP
Current RFP Future RFP Notes
Reduction/Reuse
Commodity group has allowed the supplier to use surplus and re-furbished assets.  
Green/M
Green/M
 
Commodity group has requested the use of electronic means for ordering, billing, service management and service performance reporting functions  
Green/M
Green/M
 
Commodity group has requested, as a desirable requirement, that electronic means be used for Service documentation and training  
Yellow/O
Green/M
 
Commodity group has requested, as a desirable requirement, that the equipment procured and solutions implemented minimize the use of energy  
Yellow/O
Green/M
 
Supplier's Engagement
Survey of suppliers to identify environmental features of products  
Green/M
Green/M
Web research conducted. Most suppliers capable of offering this Service have environmental protection policies and practices.
Supplier's environmental information available on their Web site  
Green/M
Green/M
 
TECHNICAL SPECIFICATIONS AND CRITERIA:
Product design
Service may include surplus or re-furbished equipment  
Green/M
Green/M
Applies only to equipment owned by Supplier. May also apply to equipment owed by departments depending on departments' policy.
Compliance with EPEAT  
Yellow/O
Green/M
PCs used only for Service management and features activation.
Minimum energy consumption of equipment and solutions  
Yellow/O
Green/M
 
Minimum use of allowed hazardous material  
Yellow/O
Green/M
 
Supplier provides electronic means for ordering, billing, service management and service performance reporting  
Green/M
Green/M
 
Supplier provides electronic delivery of documentation and training  
Yellow/O
Green/M
 
Supplier's commitment to the environment
Supplier's environmental policy statement  
Green/E
Green/E
 
Supplier has history on environmental initiatives (green office, travel policy)  
Green/E
Green/E
 
Supplier has conducted waste audit  
Yellow/O
Green/M
 
Supplier has plans for environmental improvements  
Green/E
Green/M
 
Supplier conforms to ISO 14000 accreditation  
Yellow/O
Green/M
 
Supplier conforms to WEEE  
Yellow/O
Green/M
 
Supplier conforms to RoHS  
Yellow/O
Green/M
 
Supplier conforms to IEEE 1680 standard  
Yellow/O
Green/M
 
Supplier conforms to Energy Star high energy performance specifications  
Yellow/O
Green/M
 
Packaging and Distribution
Packaging meets EPSC's guildelines  
Yellow/O
Green/M
 
Recyled materials are used to produce the packaging  
Red/Planned
Green/M
 
Disposal
Supplier responsable to dispose of the obsolete equipment  
Green/M
Green/M
 
GC disposes of packaging delivered at its sites through its waste re-cycling process  
Green/E
Green/M