Communication Procurement Services


Public Services and Procurement Canada (PSPC) provides mandatory and optional procurement services related to communications requirements on behalf of federal departments and agencies. Our objective is to deliver high-quality, responsive and cost-effective communication procurement services for the commodities under our responsibility.

Mandatory procurement services

Optional procurement services

Other services

Key resources

Mandatory procurement services

  • Advertising services including:
    • planning and production of advertising campaigns and public notices; and
    • media purchasing and placement
  • Public opinion research including:
    • quantitative and qualitative research; and
    • syndicated studies
  • Audio-visual production services including:
    • film, video, and audio-visual production services

Optional procurement services, including, but not limited to

  • Printing and related services including:
    • custom printing, variable imaging, and binding
    • printing of bonds, cheques, forms and other secure documents
    • print on demand, electronic document publishing and management
    • Braille, large print, and alternate formats
    • warehousing, order fulfillment, logistics and distribution; and
    • custom imprinting of promotional materials
  • Marketing services:
    • marketing management
    • writing, editing, language refinement
    • planning, and
    • coordination and implementation
  • Strategic communications services including:
    • public relations
    • writing, editing, language refinement
    • communications planning and development
    • research and analysis; and
    • strategy development and implementation
  • Exhibits services including:
    • design, fabrication, and installation of exhibit or components
    • storage, shipping, dismantling, and removal
    • exhibit logistics management; and
    • exhibit space rental and related services
  • Event management services including:
    • facilities and coordination of conferences, trade shows and special events
  • Graphic design services including:
    • full range of design services for print and electronic media (internet and intranet), training products; and
    • production art, and non-technical illustrations
  • Multi-media services including:
    • multimedia services distribution and duplication services
    • web casting, host broadcasting; and
    • satellite transmission
  • Media monitoring services including:
    • media monitoring of print, radio and television broadcasts, real-time newswires and social media
    • press-release distribution
    • transcripts of scrums and live events; and
    • access to on-line news databases
  • Court reporting and transcription services including:
    • on-site court reporting and transcription; and
    • transcription of client-supplied audio/video
  • Telephone services / Contact centre services including:
    • direct access to bilingual information centre specialists who direct callers to services, take orders for government publications and documents, and answer questions on Government of Canada programs, services and initiatives
  • Stakeholder and citizen engagement and consultation activities services involves:
    • directly engaging the public through active two-way dialogue whether in person or on-line. This activity enables the government to take into account the public's views, concerns, ideas and proposals in the development or assessment of government policies, programs, services and initiatives
  • Promotional items including:
    • custom imprinted promotional items and custom imprinted giftware where the imprint relates to an organization or specific message but is not personalized to any individual

Other services

Copying licence. The licence allows employees of the Government of Canada to copy copyrighted material covered by the licence, e.g. newspapers, professional journals, books, and magazines, within the limits set out in the licence, without fear of liability for copyright infringement.

Additional resources:

Quality levels and guides for printing. These documents are published as aids for establishing common standards between the Government of Canada and private sector suppliers for the quality assurance of printed products.

Cost recovery

PSPC offers federal departments and agencies extensive procurement knowledge and experience grounded in the skilful application of the federal government's legal and policy framework on procurement of communication services.

Communications procurement services are provided on a full cost recovery basis.  PSPC charges an acquisition fee of either 1.7% or 3% for its communication procurement services, depending on the commodity. The fee is based on the value of the contract award, and the value of any amendment that increases the value of the contract. PSPC obtained the authority to charge these fees in two Treasury Board decisions (1995 and 2010). For further details, please contact the key resources listed with the commodity of interest.

Information for government

Communication Procurement Services: (This information is only accessible to federal government employees.) – This site provides more information to assist departments in defining and acquiring timely, effective and valuable procurement services to meet their department’s communication requirements.