Responding to harassment or violence at Public Services and Procurement Canada

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The department's commitment

Public Services and Procurement Canada (PSPC) recognizes the potential for harassment and violence in the workplace, and does not tolerate any person (employee or client) subjecting another person (employee or client) to harassing behaviour and/or violence.

We are committed to providing a safe, healthy, violence-free and supportive work environment to all persons employed by the department.

Notices of occurrence of harassment and violence

Designated recipient

The PSPC Centre of Expertise on Values, Ethics and the Prevention of Harassment and Violence is the designated recipient of notices of occurrences (complaints) of harassment and violence.

We do

Accept notices of occurrences of harassment and violence regarding persons employed by PSPC (employees, students, casuals, etc.).

We do not

  • accept notices of occurrences for other government departments or other federally regulated industries or workplaces
    • each organization has its own designated recipient
    • contact the relevant organization to obtain the appropriate contact information
  • as per section 15 (2) of the Work Place Harassment and Violence Prevention Regulations, a notice of occurrence must not be provided if:
    • the responding party is neither the employer nor an employee
    • exposure to harassment and violence is a normal condition of the principal party’s work
    • the employer has measures in place to address workplace harassment and violence

Persons who can make a notice of occurrence

As per section 15 of the Work Place Harassment and Violence Prevention Regulations, anyone who experiences or witnesses harassment and violence at PSPC can make a notice of occurrence. This includes:

  • any person employed by the department (no matter your role or length of time employed by the department)
  • a former employee (within 3 months of departure; an extension from the Minister of Labour may be obtained in certain specific circumstances)
  • a member of the public (only as a witness)

Required information

As per section 16 of the Work Place Harassment and Violence Prevention Regulations, to submit a notice of occurrence of harassment and violence, you must provide the following information verbally or in writing (email is acceptable):

  • the name of the principal party (the employee or employer who is the object of an occurrence of harassment or violence), if known
  • the name of the responding party (person who is alleged to have been responsible for the occurrence of harassment or violence), if known
  • the date(s) of the occurrence(s)
  • a detailed description of the occurrence(s)
    • answers regarding who, what, how, when, how often, where, context, witness, etc. are important to help us understand the situation
    • contact the centre for more detailed information

Notes

  • If any of the above information is missing or insufficient, especially if the identity of the principal party cannot be determined from the information provided, the process will be considered complete and the case will be closed
    • this means that the situation of harassment and violence is likely to continue or escalate
  • If you are a witness submitting a notice of occurrence, you may remain anonymous
    • however, providing a way to contact you is helpful if additional information is required

Contact the centre

Contact the PSPC Centre of Expertise on Values, Ethics and the Prevention of Harassment and Violence for information, advice, guidance, submitting a notice of occurrence or to obtain a copy of the Interim Standard on Harassment and Violence Prevention in the Workplace.

Telephone:
819‑360‑3162
Email:
tpsgc.dgrhpreventionharcelement-harassmentpreventionhrb.pwgsc@tpsgc.gc.ca
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