Communications Management - Introduction

Communications Plan Template

The Communications Plan ensures that effective communications products are considered, developed and delivered to stakeholders throughout the course of the project. It identifies all internal and external stakeholders, the information to be communicated, how this information will be communicated, and how often.

Section 1 of the Communications Plan details the types of communication products required, timelines for delivery of communications, the relevant stakeholders, objectives the communications will achieve, the delivery method and frequency.

Section 2 includes communications management describing the tasks to be done, who is responsible for completing the tasks and the status of each task.

The Communications Plan is developed and maintained in accordance with PSPC Corporate Communications management policies and standards.

The Communications Management Knowledge Area provides guidance on communications processes and tools.

Communications Management Template

Table Summary

This table describes detailed in the communications plan template.

Section 1: Communication Details

	WHEN	WHO	WHAT		WHY	HOW
Ref #	Date	Target Audience	Info Item	Key Messages	Objective of Communication	Mode	Delivery Frequency
1
2
3

Table Summary

This table describes communication management tasks.

Section 2: Communication Management

	OPI	Status
Tasks to Do	Name or Initials	(O)pen, (H)old, (C)losed
1
2
3

Definitions

Ref #

# is assigned by the Project Manager or delegated Communication Manager. Communications developed relating to this particular Ref # can be numbered in sequence such as 1A, 1B, 1C etc.

WHEN

Indicate the date, month or timeframe when the communication must be distributed.

WHO

Indicate who is the target audience to which the communication will be delivered.

WHAT-Info Item

Provide a descriptive title for the communication such as Status Report, Presentation to Steering Committee.

WHAT-Key Messages

Describe the key messages within each communication relating to this item.

WHY

Describe the objective or purpose of the communication such as: engaging stakeholders, informing, etc.

HOW-Mode

Describe what medium will be used such as email, memo, internet site, verbal etc.

HOW-Delivery Frequency

Describe how often the communication will be distributed such as: one time, weekly, monthly etc.

Tasks To Do

List activities to be completed towards closing the communication.

OPI

List name or initials of person responsible.

Status

(O)pen, (H)old, (C)losed.