Performance Monitoring

The intended purpose of performance monitoring is to provide a high-level standard for performance management and reporting in Public Services and Procurement Canada (PSPC). The Performance Monitoring and Reporting Standards document is designed to identify components and standard Key Performance Indicators (KPIs) to be used by projects across the Department and by external agencies for reporting purposes.

In PSPC, four key project performance indicators are standard: on time, on budget, on scope and overall project status. Additional selected KPIs such as client satisfaction, procurement, stakeholder communications, human resources and risk, may be reported on as determined by branch practice or based on the project's complexity, risk and purpose (see Annex A—Performance Management Tools).

The overall project status at various intervals is rated as green, yellow, or red, based on the evaluations of the project indicators of "On time," "On Budget," and "On Scope," and are detailed as follows:

Performance Monitoring and Reporting Standards guidelines

Annex A—Performance Management Tools

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