Control of bedbugs in federal buildings

When bedbugs are reported, Public Services and Procurement Canada brings in pest management experts to confirm the presence of bedbugs through an initial inspection. Then, if required, they perform canine inspections and install monitoring traps. If bedbugs are confirmed, a full treatment of the affected area is completed. Elements of the treatment could include vacuuming, steaming and applying a treatment spray. Whenever possible, treatments are done afterhours to minimize the impact on employees.

Bedbugs can be difficult to eliminate, so post-treatment monitoring is conducted. It is not uncommon to require multiple treatments in localized areas to ensure bedbugs are effectively addressed.

Early reporting remains the cornerstone of effective management of any pest. If you suspect that there are bedbugs in your workplace, notify your manager and call the National Service Call Centre at 1-800-463-1850 so an investigation and treatment can take place. Calls placed to the National Service Call Centre remain anonymous.

Additional information about bedbugs is available on the Health Canada website. For information on preventing the spread of bedbugs, including the role of the employer, please consult the Canadian Centre for Occupational Health and Safety.

Infographic: Bedbugs in federal buildings

Infographic: Bedbugs in federal buildings
Text description of Infographic: Bedbugs in federal buildings

What are bedbugs?

Bedbugs are small, oval shaped, wingless insects, about the size of apple seeds. They move very quickly and can travel through hallways, plumbing and electrical lines, and climb into bags or on clothing.

They can be found anywhere that humans live, and can be unknowingly brought into the workplace by employees and visitors.

Treating bedbugs in federal buildings

Public Services and Procurement Canada has a robust pest management plan to deal with pests in federal buildings.

In case of bedbugs, we deal with the issue quickly by working with building management and federal departments and agencies.

What should I do if I find a bedbug in my workplace?

If you suspect the presence of bedbugs in your building, talk to your manager or call:

National Service Call Centre
1-800-463-1850

Learn more about bedbugs and how they are spread

Visit Health Canada's Website:

https://www.canada.ca/en/health-canada/services/pest-control-tips/bedbugs-what-are-they.html

Video: Bedbugs in federal buildings

Transcript: Bedbugs in federal buildings

Start of video

(Public Services and Procurement Canada signature)

(Shot of Brian Armsden being interviewed.)

(Brian Armsden speaks.)

(Text on screen: Brian Armsden, Acting Senior Director, PSPC.)

Hi there, I’m Brian Armsden, Acting Senior Director, with Public Services and Procurement Canada.

I want to take this opportunity to explain how PSPC works with property managers and federal departments and agencies to deal with pests, including bedbugs, in our federal office space.

(Image of a bed bug.)

(Shot of a bed bug in a jar.)

When we become aware of the potential presence of bedbugs in federal office space, we work with property managers to quickly implement a pest management action plan.

(Text on screen: Pest Management Action Plan. Traps. Canine Inspections.)

We work with a third party specialist to install traps and potentially do a canine inspection of the affected area.

If bedbugs are confirmed, we work with property managers to move forward with a full treatment of the affected area.

(Text on screen: Pest Management Action Plan. Vacuuming and Steaming. Removing Cubicle Panels. Spraying.)

Elements of the treatment could include vacuuming and steaming identified areas, removing cubicle panels and applying a treatment spray.

(Text on screen: Pest Management Action Plan. Monitoring and Follow-up.)

Once the work is complete, the areas are monitored and it is not uncommon to have to follow-up treatments in localized areas to ensure a comprehensive approach is taken.

(Shot of a bed bug on a towel.)

(Text on screen: National Service Call Centre: 1-800-463-1850.)

If you suspect that there are bedbugs in your workplace, please tell your manager and call the National Service Call Centre at 1-800-463-1850.

Once an issue is reported to the call centre, PSPC works with the property managers to make sure the issue is addressed as soon as possible.

We also want employees to know that information reported to the call centre is completely confidential and that they do not need to their name or precise cubicle number.

(Text on screen: www.canda.ca/health-canada.)

We encourage employees to visit the Health Canada website for information on bedbugs.

Thank you very much.

(Canada Wordmark)

End of video

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