Government of Canada Pension Centre—Canadian Armed Forces pensions
Important Notice: Changes to Public Service Healthcare Plan (PSHCP) and Pensioners` Dental Services Plan (PDSP) Contribution Rates
Effective April 1, 2025, new monthly contribution rates for the PSHCP and the PDSP will be implemented.
Since contributions are paid one month in advance, the updated rates will be reflected in your March 2025 pension payment for April 2025 coverage.
For more details, visit: Pensioners’ Dental Services Plan contribution rates - Canada.ca, Schedule V - Monthly Contribution Rates
2024 Tax statements
Your year end tax statements will be mailed by the end of February 2025 and should arrive by March 15, 2025. Did you know that you can view your year end tax statements in My Account on Canada Revenue Agency’s (CRA) secure portal at Canada.ca/my-cra-account? Once you have registered, you’ll have access to limited tax information. After you receive and enter your CRA security code, you’ll have access to all services available in My Account, including viewing your tax information slips. This is a quick, convenient, and secure way to view your tax statements.
Active, retired member and survivor
Telephone
Toll free: 1‑800‑267‑0325
Monday to Friday
7 am to 5 pm (Eastern time)
Outside Canada and the United States
613‑946‑1093
(collect calls accepted)
Monday to Friday
7 am to 5 pm (Eastern time)
Excluding Statutory holidays
Telephone teletype (TTY): 1‑855‑255‑9935
(collect calls accepted)
Monday to Friday
7 am to 5 pm (Eastern time)
Excluding Statutory Holidays
Video Relay Service (VRS): Use your VRS enabled app and device to make and receive calls to 1‑800‑561‑7930
More information about VRS: Frequently Asked Questions
Facsimile
418‑566‑2865
Note: Always include your pension number or Service number when providing information by facsimile.
Online or by email
Option 1: If you are an Active Canadian Armed Forces employee with access to the Compensation Web Applications (CWA), you can send us a secure message through your message centre in your MY GC Pension portal. Through the secure messaging application, you may include personal information such as your Service number or any personal information that is relevant to your file.
Option 2: You can use the general inquiry form. Please do not disclose your Service number or any other personal information. For more information about security and the protection of personal information, please refer to the Disclaimer and Privacy Notice Statement on the General Inquiry page.
Option 3: You can send an e-mail to pensioncentrecaf.centredespensionsfac@tpsgc-pwgsc.gc.ca. Please do not disclose your Service number or any other personal information. For more information about security and the protection of personal information, please refer to the Disclaimer and Privacy Notice Statement on the General Inquiry page.
In writing
Public Services and Procurement Canada
Government of Canada Pension Centre – Mail Facility
PO Box 9500
Matane QC G4W 0H3
Note: Always include your pension number or Service number when writing.
Information on the Client concern escalation process
Privacy notice statement
Provision of the information is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our Internet presence.
The information will be held in Public Services and Procurement Canada's Personal Information Bank number PWGSC PPU 115 (Internet Services), and retained according to the retention and disposal schedule established for this bank.
Your personal information is protected under the provisions of the Privacy Act. Under the Act, you have the right to request access to and correction of your personal information, if erroneous or incomplete.
For more information about your rights, see Info Source (formerly Information about Programs and Information Holdings in 2022). Info Source is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal Members of Parliament.
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