Service standard results for Pensions for Canadian armed forces
Below you will find our latest Service standard results for Pensions for Canadian armed forces.
| Service (Goal) | Number completed |
Percentage met |
Target |
|---|---|---|---|
| Initial payment to retired members (30/45 days) | 281 | 99% | 96% |
| Initial payments to survivors (30 days) | 85 | 96% | 96% |
| Pension benefit division payments (120 or 45 days) | 12 | 100% | 90% |
| Transfer value payments (45 days) | 112 | 100% | 96% |
| Return of contribution payments (30 days) | 61 | 100% | 96% |
| Pension benefit division estimates (5 days) | 61 | 90% | 90% |
| Pension estimates—in writing (5 days) | 983 | 96% | 90% |
| Pension estimates—over the phone (Immediately) | 1,041 | 100% | 96% |
| Pension benefit options statements (5 days) | 952 | 96% | 90% |
| Pension Transfer In Estimates (60 days) | n/a | n/a | n/a |
| Service buyback estimates—in writing (5 days) | 104 | 97% | 90% |
| Service buyback estimates—over the phone (Immediately) | 99 | 98% | 96% |
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