Get help managing business disputes where Public Services and Procurement Canada is the contracting authority
If you sell to the government or manage government contracts, disagreement and conflict may happen from time to time. Learn how the Business Dispute Management Program can help you prevent, manage and resolve a dispute where Public Services and Procurement Canada is the contracting authority.
How we can help
The Business Dispute Management (BDM) Program provides neutral and confidential resources for suppliers and crown employees when they experience challenges with a procurement or contract where Public Services and Procurement Canada (PSPC) is the contracting authority.
Our conflict resolution specialists offer a range of flexible Alternative business dispute management services to help address your concerns about how PSPC administers its procurement and contracting activities.
When to contact us
If you are experiencing procurement or contract business related challenges, try to first resolve the problem directly with the other party by:
- expressing your concern and providing supporting rationale
- being open to other perspectives and available to discuss
- reviewing the contract, as it may contain clauses on how to resolve a dispute
- consulting our Dispute resolution resources
At any point during the procurement or contract life-cycle, we encourage you to Contact the Business Dispute Management Program when you:
- are unsure of the next steps to take to address a business dispute
- believe you would benefit from the assistance of a dispute resolution practitioner to help prepare for a difficult discussion
- are looking for a contact to help resolve an issue or concern
- are seeking options other than more formal resolution approaches such as litigation
- Alternative business dispute management services
- Contact the Business Dispute Management Program
- Dispute resolution resources
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