Public Services and Procurement Canada
From the Minister: 2021 to 2022 Departmental Plan

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I am pleased to present the 2021 to 2022 Departmental Plan for Public Services and Procurement Canada (PSPC).

The experience of COVID-19 over the past year has highlighted the important role that governments play in supporting and protecting citizens. The Government of Canada has worked throughout the pandemic to help Canadians stay safe and mitigate the worst of the economic effects of COVID-19. As a common service provider, PSPC has played a critical role by helping departments and agencies deliver services to Canadians and by equipping provinces and territories, through the Public Health Agency of Canada, with much needed personal protective equipment, tests and vaccines. The department also maintained our buildings and assets so they remained safe, provided linguistic services to keep Canadians informed and processed social benefits payments to millions of Canadians during this time of greatest need. Our work as purchasing agent, real property manager, pay and pension administrator and linguistic authority, among other roles, will continue into 2021 to 2022 to support the pandemic response and other government priorities.

PSPC's Departmental Plan describes these and other priorities for the coming fiscal year. Recognizing that we face ongoing uncertainty as a result of the pandemic, PSPC stands ready to quickly adapt and pivot as circumstances demand—as we have done since the onset of COVID-19.

PSPC's work will also deliver on broad government commitments related to diversity and inclusion, sustainability and economic recovery. For instance, PSPC will use its purchasing power to contribute to socio-economic benefits by increasing supplier diversity. This includes providing Indigenous and Black-owned businesses with opportunities to successfully compete for government contracts and subcontracts.

We will support the government's climate goals of net-zero emissions by ensuring that real property projects and renovations continue to integrate sustainable development and the use of clean energy. Work on the Parliamentary Precinct, Laboratories Canada, and the West Memorial Building are just a few notable examples of important infrastructure projects that are underway. These projects will also support our economic recovery, creating jobs across a wide range of trades and professions.

The pandemic has given us an opportunity to rethink our accommodations strategy. In collaboration with key partners, we will develop a comprehensive approach to the workplace so that we can best support a flexible and mobile workforce, while making best use of our office space. Along the way, we will aim to go above and beyond current accessibility standards so that barriers are removed for occupants of all abilities.

Another priority in the coming fiscal year is delivering on key procurements to support defence air and land requirements. Progress will be made in the competitive process to replace the fighter aircraft fleet, as well as in renewing Canada's federal fleet of combat and non-combat vessels along with our shipbuilding industry. To ensure timely delivery, PSPC is working closely with industry to mitigate impacts resulting from the COVID-19 pandemic.
We will also continue supporting the transition to a digital government by enhancing the capacity and integration of modern tools and methodologies. For instance, we will continue advancing our cloud-based electronic procurement solution to simplify how suppliers can do business with government. We are also experimenting with artificial intelligence to provide linguistic services such as remote interpretation for official, Indigenous and foreign languages, and video remote interpretation for sign languages.

Finally, we will advance our work to eliminate the backlog of outstanding public service pay issues, as well as ensure that employees receive accurate pay on time. 

These are only some of our priorities for 2021 to 2022. I am looking forward to working with the dedicated employees of PSPC as we continue to fight COVID-19, invest in Canadians and their communities, create good middle class jobs, fight climate change, and grow our economy.

Anita Anand, PC, MP

Minister of Public Services and Procurement

Anita Anand, PC, MP, Minister of Public Services and Procurement

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