Corporate information: 2021 to 2022 Departmental Plan

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Organizational profile

Appropriate minister: Anita Anand, PC, MP

Institutional head: Bill Matthews

Ministerial portfolio: Public Services and Procurement Canada

Enabling instrument(s): The Department of Public Works and Government Services Act establishes the Department of Public Services and Procurement Canada.

Year of incorporation / commencement: 1841

Other: The Minister of Public Services and Procurement has responsibilities under 19 other acts. The most important ones are:

Raison d'être, mandate and role: Who we are and what we do

Public Services and Procurement Canada (PSPC) plays an important role in the daily operations of the Government of Canada. It supports federal departments and agencies in the achievement of their mandated objectives as their central purchasing agent, real property manager, linguistic authority, treasurer, accountant, pay and pension administrator, and common service provider. The department's vision is to excel in government operations. Our mission is to deliver high-quality, central programs and services that ensure sound stewardship on behalf of Canadians and meet the program needs of federal institutions.

The department, founded in 1841, was instrumental in the building of our nation's canals, roads and bridges, the Houses of Parliament, post offices and federal buildings across the country.

The Department of Public Works and Government Services Act (theact), passed in 1996, established the current department and set out the legal authorities for PSPC's services. As a common service organization providing government departments, boards and agencies with support services, PSPC delivers on its mandate through 5 core responsibilities:

PSPC's goal is to manage its business in a way that demonstrates integrity, accountability, efficiency, transparency, and adds value for its client departments and agencies, and Canadians.

The portfolio of the Minister of Public Services and Procurement includes the National Capital Commission and 3 Crown corporations (Canada Lands Company Limited, Defence Construction Canada and Canada Post Corporation). The minister is also responsible for the Federal Public Sector Labour Relations and Employment Board. The Office of the Procurement Ombudsman (OPO) also reports to the Minister and operates independently. Details of the operations of the Crown corporations and OPO are provided in separate annual reports that are tabled in Parliament by the Minister.

Operating context

Public Services and Procurement Canada (PSPC) plays a key enabling role in the daily operations of the Government of Canada as a provider of goods and services that help federal departments and agencies meet their mandated objectives. Our fundamental values of respect, integrity, excellence, and leadership guide the way we support the government, our people, and our communities.

With close to 16,000 employees across the country, and offices located in communities from coast to coast to coast, we manage an annual budget of over $4 billion. PSPC operations are vast, given our roles, such as:

We are experts in a wide variety of fields, from professional purchasers to translators, from accountants to banking experts, and from architects and engineers to sustainable development experts. Our people manage a variety of programs and services and are our greatest asset.

In line with the government-wide Policy on Results, PSPC's Departmental Results Framework outlines five core responsibilities: purchase of goods and services; payments and accounting; property and infrastructure; government-wide support and Procurement Ombudsman. Within these, priorities for 2021 to 2022 are identified in the 2021 to 2022 Departmental Plan to guide our efforts.

In 2021 to 2022, the department will continue to work towards fulfilling mandate commitments and key initiatives in support of Government of Canada priorities, and delivering results to Canadians. More information on mandate commitments can be found in the Minister's mandate letter.

In March 2020, the World Health Organization declared the novel Coronavirus (COVID-19) outbreak to be a global pandemic. PSPC will continue to deploy significant and sustained effort to provide critical and essential services in support of the Government of Canada and Canadians, such as the procurement of supplies and equipment to protect the health and safety of Canadians.

Reporting framework

Public Services and Procurement Canada's approved Departmental Results Framework and Program Inventory for 2021 to 2022 are as follows.

Core responsibility 1: Purchase of goods and services

Public Services and Procurement Canada (PSPC) purchases goods and services on behalf of the Government of Canada:

1.1. Federal organizations have the products and services they need, when they need them, at the best value:

1.2. Government purchasing is simpler and easy to access, fair and transparent for suppliers:

1.3. Government purchasing supports Canada's economic, environmental, and social policy goals:

Program inventory

Core responsibility 2: Payments and accounting

PSPC collects revenues and issues payments, maintains the financial accounts of Canada, issues financial reports, and administers payroll and pension services for the Government of Canada.

2.1. Canadians, businesses and organizations receive payments on time and revenues are collected for government services in an efficient manner:

2.2. Members of federal pension plans receive timely and accurate pension payments, benefits and support services to which they are entitled:

2.3. In collaboration with government departments, employees receive timely and accurate pay and benefits:

2.4. Canadians have timely access to reliable information on Canada's finances:

Program inventory

Core responsibility 3: Property and infrastructure

PSPC provides federal employees and parliamentarians with work space; builds, maintains and manages federal properties and other public works such as bridges and dams; and provides associated services to federal organizations.

3.1. Federal real property and associated services meet the needs of federal government clients, partners and/or parliamentarians, and ensure best value for Canadians:

3.2. Federal infrastructure spending supports Canada's social, economic and environmental priorities:

Program inventory

Core responsibility 4: Government-wide support

PSPC provides administrative services and tools to federal organizations that help them deliver programs and services to Canadians.

4.1. Federal organizations have access to high quality linguistic services and tools:

4.2. The government does business with ethical suppliers and ensures that sensitive information is handled appropriately:

4.3. Federal organizations have the support services and tools they need to deliver their programs to Canadians:

Program inventory

Core responsibility 5: Procurement Ombudsman

The Office of the Procurement Ombudsman (OPO) operates at arm's-length from federal organizations. It is legislated to review the procurement practices of federal organizations, review complaints from Canadian suppliers, and provide dispute resolution services.

5.1. Raise awareness of procurement issues and exchange information:

5.2. Procurement related issues are addressed through alternative dispute resolution

5.3. Procurement related issues are addressed through the review of complaints and federal procurement practices

Program inventory

Changes to the approved reporting framework since 2020 to 2021

PSPC made only minor amendments to its 2021 to 2022 Departmental Results Framework. Minor amendments constitute changes at the departmental result and indicator level. As such, PSPC's core responsibilities and program inventory remain unchanged.

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