Public Services and Procurement Canada
Archived—Results at a glance: 2017 to 2018 Departmental Results Report

The construction of the first 3 Arctic and Offshore Patrol Ships and all 3 Offshore Fisheries Science Vessels is underway. The interim auxiliary oiler replenishment vessel, the M/V Asterix, entered into service in January 2018 and the first new Search and Rescue lifeboats were delivered in November and December 2017. The competitive Request for Proposals for the design of the Canadian Surface Combatant fleet closed in November 2017, and the bid evaluation process is well underway.

In support of the Homelessness Partnering Strategy, PSPC contributed 2 surplus properties to homelessness organizations in fiscal year 2017 to 2018.

In fiscal year 2017 to 2018, PSPC installed smart-building technology in 61 crown-owned buildings to improve the way building owners monitor and control mechanical, heating, cooling and lighting systems to increase efficiency. The initiative achieved an 11% energy savings ($2 million) to date.

Major construction activities on the West Block, Government Conference Centre and Visitor Welcome Centre Phase 1 were significantly advanced. These projects are on track to ensure a seamless transition of parliamentary operations from the Centre Block into newly rehabilitated buildings in January 2019.

The complex Centre Block Rehabilitation project has progressed over the past year. The Investigation Program was launched in summer 2017 to examine building conditions and help refine costs, scope and schedule. The department also launched various enabling projects to address the work required prior to initiating the rehabilitation of the Centre Block.

On June 21, 2017, the Prime Minister announced that the former United States embassy located at 100 Wellington will become a national indigenous space. Since then, PSPC has supported Crown Indigenous Relations and Northern Affairs (CIRNA) in launching a working group to design and develop this historic project. This working group includes the Assembly of First Nations, Inuit Tapiriit Kanatami and the Metis National Council, as well as representation for PSPC and CIRNA.

Effectively addressing corporate wrongdoing protects the integrity of markets, addresses barriers to economic growth and promotes fair competition to ensure job growth for Canadians. Based on feedback received during a public consultation in fall 2017 and as set out in Budget 2018, the Government of Canada announced it will be enhancing the government-wide Integrity Regime through a revised Ineligibility and Suspension Policy, which, following consultations, will come into effect on January 1, 2019. Changes to the policy are expected to strengthen the Integrity Regime by making it more robust, while at the same time introducing greater flexibility and consideration of proportionality in debarment decisions.

The Government of Canada is committed to stabilizing the pay system and supporting employees experiencing pay issues. In November 2017, PSPC introduced an integrated series of measures in 4 broad areas: accountable and informed decision-making, partnerships and engagement, improved processes and technology, and increased capacity and service. The goal of the plan is to eliminate the backlog of late transactions and to implement system and process enhancements so that new transactions can be processed as quickly as possible to minimize employee wait times.

Much work remains, but progress has been made on several measures, which has allowed us to strengthen governance, provide better data for decision-making, increase our collaboration with departments and agencies, and improve support to employees.

In particular, the Pay Centre launched a pilot project that organized compensation staff into pods that specialize in specific departments and agencies. The goal was to create greater efficiencies and allow compensation staff to provide more tailored support to employees, and it has been quite successful. Since December 2017, when the pilot began, the overall backlog for the 3 pilot departments was reduced by 24%, the number of employees with pay issues decreased by 11% and service standards for new incoming transactions were met 88% of the time using this new approach.

The Canadian Forces Pension Centre successfully processed the backlog of service buyback cases inherited from the Department of National Defence (DND) 2 months ahead of the parliamentary commitment set out for DND.

The Translation Bureau continued its focus on quality by appointing a new Chief Quality Officer who is responsible for the evaluation and oversight of the linguistic quality at the Translation Bureau.

In addition, the Bureau hired 20 client advisors, 12 translators, and 7 employees who work in the new after-hours service. It also hired 152 students, of which 50 were part of the restored cooperative education program.

PSPC worked with the senate advisory working group on Interpretation and Translation to address quality concerns, conducted an internal evaluation and developed an action plan to improve quality as well as collaboration with the Senate.

PSPC met its service standard by reviewing all advertising statements of work within the required time-frame, which enabled institutions to proceed with their advertising activities without delay.

In 2017 to 2018, PSPC completed the review of Canada Post Corporation and the minister announced:

• the Government's service-focused vision for renewal at Canada Post
• concrete measures including the end of the program to convert from door-to-door to community mailboxes, an enhanced accessible delivery program, better promotion of remittance services, the reclassification of Canada Post under the Financial Administration Act
• the renewal of leadership at Canada Post