Contact the Receiver General for Canada


Effective as of the 2021 tax year, the Climate action incentive credit has become the Climate action incentive payment (CAIP). The CAIP will now be paid as a quarterly benefit. If you are entitled, you will receive your first CAIP payment on or about July 15th 2022. This payment will be issued by the payment method you currently have on file with the Canada Revenue Agency (CRA).

More details on the CAIP can be found on the Climate action incentive payment website.

If you have questions pertaining to Receiver General services, products or activities, please visit the following link prior to contacting the Receiver General for Canada:

Frequently asked questions—Receiver General for Canada—Public Services and Procurement Canada (

Please note that the Receiver General can only confirm the department or agency that issued the payment (Required Information: full name or business full name, exact dollar amount of payment, Financial Institution name and transit number). For more information regarding a payment, the recipient must contact the issuing department or agency.

Please read our Privacy notice statement.

Email form

Mailing Address

Receiver General
Place du Portage Phase III
11A2-11 Laurier Street
Gatineau QC  K1A 0S5


Agents are available:

In Canada or the United States:
1-800-593-1666 (toll-free)
Outside Canada and the United States:
+1-613-941-6402 (collect call)
1-844-524-5286 (toll-free in Canada and the United States, collect call elsewhere)

Other requests

For requests for information from Public Services and Procurement Canada, visit the contact us page.

Privacy notice statement

Provision of the information is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our internet presence. The information will be held in Public Services and Procurement Canada's Personal Information Bank number PPU 115 Internet and PPE 830 intranet Services, and it will be retained according to the retention and disposal schedule established for this bank.

Your personal information is protected under the provisions of the Privacy Act. Under the act, you have the right to request access to and correction of your personal information, if erroneous or incomplete. If you wish to avail yourself of this right or require clarification about this statement, contact our Privacy Coordinator at For more information on privacy issues and the Privacy Act consult the Office of the Privacy Commissioner of Canada.

For more information about your rights, visit Info Source. This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal Members of Parliament.

The Internet is a public forum and electronic information can be intercepted. This is not a secure website. Please do not disclose unnecessary confidential information about yourself or your accounts with Public Services and Procurement Canada.

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