ARCHIVED CD 2009-011

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Note This document has been modified. The changes are identified by a vertical line "|". Revision (|)

May 29, 2009 (Revised June 17, 2009)

SUBJECT: Correction to the Social Insurance Number (SIN) and Personal Record Identifier (PRI)


1.1 The purpose of this directive is to provide you with information concerning changes to the Central Index System (CIS) and Regional Pay System (RPS).


2.1 As part of Public Works and Government Services Canada's (PWGSC) stewardship role, a data correction project was put in place to validate the accuracy of information entered by departments and data residing in its own systems.

In 2005, a team was assembled to review the accuracy of pension data by comparing pensionable salary and service to contributions received. The review helped PWGSC identify the most common data input errors and the importance of improving data integrity. Consequently, to assist departments, PWGSC is enhancing its communication products and, where feasible, automating processes and adding more built-in edits into the RPS. The discrepancies that are occurring in the data between the CIS, the RPS and the Contributor System are of particular concern, as these errors affect the SIN and the PRI.



| 3.1.1 Effective June 23, 2009, compensation advisors must continue to contact their regional pay office (PO) when there is a requirement to change a SIN or a PRI on the CIS. However, they will no longer be required to enter a status change (STA) transaction in the RPS. Once the PO has processed the change in the CIS, a generated transaction will be stored in the online Transaction Data Base.

3.2 Erroneous SIN in more than one Pay Office

Where an account exists in more than one PO, the system will generate multiple STA transactions (F18) to change the SIN.


An employee is struck off strength (SOS) in PO 66 but has been taken on strength in PO 62. The system will generate a STA transaction for both pay offices.

3.3 Erroneous PRI in more than one Pay Office

Where an account exists in more than one PO, the system will generate multiple STA transactions (F12) to change the PRI on active (X) and temporarily inactive (T) accounts. Accounts that are inactive (S) will remain with the old PRI.

3.4 In instances where the accurate SIN or PRI is stored in the CIS, but not in the RPS, compensation advisors will still be required to enter a STA transaction to change the SIN or the PRI.

3.5 As a result of this change, the following messages will now be produced in free form text:

  • A SIN change has occurred on this account.
    old SIN = 123456789, new SIN = 987654321
  • A PRI change has occurred on this account.
    old PRI = 123456789, new PRI = 987654321


4.1 As a result of this change, the PO will only be required to change the CIS as this will generate the STA transaction (F12 and/or F18) to change the Master Employee Record.

5. The Personnel-Pay Input Manual (PPIM) will be updated to incorporate the changes contained in this compensation directive.


6.1 Any inquiries on the information contained in this document should be addressed to your Public Works and Government Services Canada (PWGSC) Compensation Services Office.

Original Signed by
B. Fortin

Brigitte Fortin
Director General
Compensation Sector
Accounting, Banking and Compensation

Reference(s): CJA