Public service pay dashboard

Get monthly updates about Public Service Pay Centre activities and service standards.

March 2017

Pay overview (all government)
  Regular pay cheques issued to employees
March 2017 601,814
Total year-to-date
(January to March 2017)
Public Service Pay Centre service standards (44 departments and agencies)
  Service standard
(business days)Footnote 1
Percentage of transactions
meeting service standards
Estimated timeframe
to reach steady stateFootnote 2
Current Previous
Promotions 30 days 21% 24% Summer
New hires - benefits 20 days 22% 24% Spring
Termination 20 days 24% 17% Spring
Disability 20 days 37% 43% April
Parental leave 20 days As of March 9, 2017, 95% of incoming transactions are processed within service standard 19% Steady state achieved as of March 9, 2017
Return from leave 20 days 29% 28% Spring
Acting 30 days 9% 9% Spring
Automation of past actings has started and 20,000 payments have been issued to employees
Employee transfer 45 days 42% 28% Spring
(such as assignment at level, exchange of information between third parties)
20 days 46% 33% Summer
Automated transactions
(extra duty pay, bilingual bonus, salary calculation)
Next available pay periodFootnote 3 N/A N/A
Number of transactions past service standard awaiting processing: 284,000Footnote 4

Important note

Employees missing pay can get emergency salary advances and priority payments from their departments/agencies.

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