Pay stabilization procurement
As part of its efforts to accelerate stabilization of the current pay system and support the development of a sustainable next generation human resources (HR) and pay solution, the Government of Canada issued a notice of proposed procurement (NPP) in 2018, calling on the private sector to propose innovative ideas and solutions in 2 distinct areas:
- stabilization of the current pay system and pay related activities: led by Public Services and Procurement Canada (PSPC)
- development of options for the next generation HR and pay solution: led by Shared Services Canada
The intent of this NPP is to establish a pool of qualified suppliers that can provide information and potential solutions to a variety of challenges relating to the government’s current and future pay system. Specifically, the NPP provides a summary of the government’s needs, as well as pertinent information to assist suppliers in determining their interest and ability to successfully meet key conditions to participate in this procurement opportunity.
In addition to efforts already underway, the government is committed to exploring all options and will work with experts, unions, public servants and technology providers to address the current pay challenges and define the way forward.
To date, PSPC has identified several challenge categories for which innovative ideas and solutions are being sought. This page provides all procurement activities launched to date with regard to these challenges.
Procurement activities related to pay stabilization
Request for information for:
- automation, released September 17, 2018
- HR processes, released September 24, 2018
- lowering the queue, released October 3, 2018
- enhanced user access management, released October 17, 2018
- improving user experience, released October 18, 2018
- training, released October 31, 2018
Invitation to qualify released on:
- October 30, 2018, to qualify suppliers in any of the 6 challenge categories identified under the request for information section above
- October 7, 2019, to qualify suppliers for a new challenge category, accelerator services
Request for proposal for:
- robotic process automation, released January 22, 2019
- lowering the queue, released March 15, 2019
- accelerator services, released December 20, 2019
- robotic process automation, released October 13, 2020
Contract awards
Robotic process automation
- Accenture Inc.: March 5, 2019
- KPMG LLP: March 5, 2019. Last amended on November 4, 2020
- IBM Canada Limited: January 19, 2021
Lowering the queue
- IBM Canada Limited: May 28, 2019
- Deloitte LLP: May 28, 2019
Accelerator services
- McKinsey & Company: February 28, 2020. Amended on January 19, 2021
Next steps
As requirements for pay stabilization are constantly evolving, PSPC is currently re-evaluating the remaining challenge categories against current and future needs. For example, solutions being brought forward through robotic process automation could change the requirements for the remaining categories, such as training or user access management.
Therefore, PSPC plans to review and refresh the lists of qualified suppliers for the invitation to qualify launched in October 2018, based on future needs. Results from this exercise are expected in early 2021.