Public Service Pay Centre dashboard as of March 30, 2022
Financial transactions beyond normal workload
139,000 as of
137,000 as of
0 is the
Details on financial transactions beyond normal workload
The number of financial transactions beyond the normal workload for March decreased by 2,000 from February 16 to March 30, 2022. Note that this dashboard represents three pay periods.
There are currently approximately 319,000 transactions ready to be processed, including:
- 137,000 transactions with financial impact, which include:
- 120,000 beyond Pay Centre’s normal workload, and
- 17,000 repatriated to home departments and agencies for processing and closure
- 80,000 financial transactions that are part of Pay Centre’s normal workload
- 52,500 transactions with no financial impact, or general inquiries
- 8,500 collective agreement transactions
- 41,000 transactions waiting to be closed for which employees have already received payment
Financial transactions beyond the Pay Centre’s normal workload since 2018
Public Service Pay Centre workflow
122,000
124,000
4,700
Percentage of transactions processed within service standards
80%
82%
95% is the
Details on percentage of transactions processed within service standards
A total of 82% of non-collective bargaining transactions that were finalized between February 16 and March 30 met service standards. In 2021, 80% of transactions have met service standards on average, compared to a 72% average in 2020.
Public Services and Procurement Canada prioritizes cases that have a large impact on an employee’s pay. For example, in 2021, parental and disability leave was processed within service standards 99% of the time on average.
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