Contact the Client Contact Centre

From Public Services and Procurement Canada

Note: If you have a question about your pay, or you noticed a problem with your pay, please complete and submit the Inquire about your pay: Phoenix feedback online form.


If you have a general inquiry, contact us by telephone:

Hours of operation: Monday to Friday (excluding statutory holidays), 7 am to 7 pm eastern time


A pay action request form must accompany most pay-related requests. Once you have completed this form, you may mail it to this address:

Public Services and Procurement Canada
Public Service Pay Centre Mail Facility
PO Box 6500
Matane QC G4W 0H6

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