Critical error handling

Critical error handling includes the identification and correction of all errors which will prevent the processing of pay, whether derived from data entered by either human resources or the Pay Centre.

Reference: Common Human Resources Business Process 4.01.09.

Human resources

Pay Centre

If the error derives from data entered by human resources:

Note: The Pay Centre will receive notification that the error has been fixed by human resources.

If the error derives from data entered by the Pay Centre:

Pension Centre

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