Pay system and services
Public service pay, issues, prevention, services for departments and agencies, system updates.
New navigation structure
This new web page includes improvements to group together important pay related information.
Services and information
What to do if you are having pay issues
Resources to address missing pay, tax-related issues and claims for expenses and financial losses
About your public service pay
Public service pay, taxes, life events and more
Phoenix news and updates
Updates on the status of the Phoenix pay system
Phoenix resources
Information to help employees with Phoenix
Pay Centre resources
Services, tools and information for our 46 department and agency clients
Guidance for managers and advisors served by the Pay Centre
Access Pay Centre resources and tools for submitting requests and fulfilling responsibilities on behalf of employees
Preventing pay issues: Timing matters
Learn how to submit Phoenix pay requests early, so you can help employees receive their pay without delay.
Most requested
- Access your pay information online (CWA) (accessible only on the Government of Canada network)
- Pay forms
- Inquire about your pay: Phoenix feedback
- Quick reference guide for employees who are experiencing pay issues