Request an emergency salary advance (or priority payment)
On this page
- Who is eligible for an advance
- Emergency salary advance restrictions
- How to request an emergency salary advance or priority payment
- Advance recovery
Who is eligible for an advance
You may apply for an emergency salary advance or priority payment if you:
- did not receive your regular pay
- were not paid at the proper substantive salary level
- were not paid for your regular hours worked in a given pay period
- are a new employee, student and have not received any pay within your first 20 days of work
- recently returned from leave and have not received any pay within your first 20 days of work
Emergency salary advance restrictions
- Advance payments are limited to 66% of an employee’s regular gross bi-weekly salary
- Advance payments may not be issued for allowances, retroactive payments or extra-duty pay
How to request an emergency salary advance or priority payment
Each department and agency is responsible for issuing advances to its employees. Contact your manager if you are eligible for an emergency salary advance or priority payment.
You may also request an emergency salary advance by submitting a Phoenix feedback form.
All advance payments will be recovered once you start receiving your regular salary as well as the full amount you are owed. The recovery period will extend over the same length of time as you received advances. For example, if you receive $1,500 as an advance in a single pay period, $1,500 will be deducted from a future single pay period.
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