Accessing and managing your tax slips

From Public Services and Procurement Canada

This page explains how the pay system issues tax slips to public service employees. Find out what to do if you receive multiple or amended tax slips.

COVID 19: New reporting requirements on T4 tax slips

For the 2020 tax year, the Canada Revenue Agency (CRA) has introduced new boxes in the “Other information” area at the bottom of the T4 slip to help them validate payments made under emergency COVID-19 – Benefits and services, where applicable. These new boxes are:

You do not need to report amounts from these boxes on your tax return. These boxes are for CRA use only.

On this page

How tax slips are issued

Your tax slips are issued based on the province where you work. A separate tax slip is issued for each province.

If you work and live in the province of Quebec, you will receive T4 and Relevé 1 tax slips. You will need both these slips to complete your taxes.

If you work and live in a province other than Quebec, you will receive a T4 tax slip.

If you work in the province of Quebec and live in another province, you will receive T4 and Relevé 1 tax slips. You will need to add any amounts shown in box E (Quebec income tax) on the Relevé 1 to the total income tax paid amount shown on your federal income tax return.

If you work in a province other than Quebec and live in the province of Quebec, you will receive T4 and Relevé 1 tax slips. However, the Relevé 1 will only report your Quebec taxable benefits and any Quebec income tax deducted if you chose to have this deduction at source.

Note

The earnings and deductions at source reported on your tax slips are based on where you work, not where you live.

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Working from home due to the COVID-19 pandemic has no impact on your province of work. If you telework from your home that is located in one province, while you normally report to an office located in a different province, for tax purposes the province of employment used to calculate your payroll deductions at source continues to be the province in which your work office is located. The province indicated on your T4 corresponds to your province of employment.

To learn more about how to file your tax return and for general information about your tax slips, visit:

Multiple T4 slips

You may be issued multiple T4 slips if:

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If you receive multiple T4 slips, they must be added together to reflect your full earnings and deductions for the tax year.

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You will not receive multiple T4 slips if you transfer between departments in the same province.

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Due to the COVID-19 pandemic, you will not receive multiple T4 slips if you work from home in a different province than the one your office is located in.

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Your pension adjustment is only reported on one T4 slip. Phoenix calculates one pension adjustment at year end using the full amount of pension contributions and the total number of pensionable pay periods in the tax year.

Accessing your tax slips

Tax slips are issued by the end of February following the calendar year to which they apply. For example, your 2020 tax slips are issued by the end of February 2021.

Tax slips are distributed electronically. If you are a current employee, you can access your tax slips online through Phoenix self-service and MyGCPay using the Compensation Web Applications (accessible only on the Government of Canada network).

In exceptional situations, pay-related tax slips may have to be issued outside the Phoenix pay system. Effective 2019, you can access tax slips issued outside of Phoenix online, using the Compensation Web Applications (accessible only on the Government of Canada network) by selecting Additional Tax Slips under CWA pay stubs and archived tax slips.

If you are expecting a tax slip to be issued and it is not available online through Phoenix self-service and MyGCPay or under Additional Tax Slips by the end of February, either contact the Client Contact Centre or complete and submit the Inquire about your pay: Phoenix feedback form.

If you are a former employee or an employee on leave without pay, your tax slips are mailed to your mailing address as it appears in Phoenix. If there is no mailing address, your home address will be used. To avoid any delays, ensure that your current address is up to date in Phoenix. Contact your former Human Resources (HR) department or former Compensation Office to have your address updated in both the HR system and Phoenix.

All employees can access their tax slips online if they are registered with CRA or, if applicable, Revenu Québec online services.

Contact the Client Contact Centre if:

Amended tax slips

Amended tax slips may be issued if:

A tax slips amendments schedule for employees (accessible only on the Government of Canada network) is available for previous tax years.

Note

Effective March 2, 2020, amended and cancelled tax slips include a date of issue to help identify when the tax slips were produced in Phoenix. You can find the date of issue printed below “AMEND./MODIF.” on your T4 tax slip and after “MODIFIÉ” on your Relevé 1 tax slip.

How to access amended tax slips

Amended tax slips are distributed electronically. Current employees should check online through Phoenix self-service, MyGCPay or under Additional Tax Slips using the Compensation Web Applications (accessible only on the Government of Canada network) prior to the tax return filing deadlines set by CRA and Revenu Québec. The system does not generate notifications as such employees should consult Phoenix self-service, MyGCPay or Additional Tax Slips under CWA pay stubs and archived tax slips along with the tax slips amendments schedule for employees (accessible only on the Government of Canada network) on a regular basis to see if an amended tax slip has been generated.

You may also be able to view your amended tax slips online if you are registered with CRA or, if applicable, Revenu Québec online services.

If you are a former employee or an employee on leave without pay, your amended tax slips are sent to your mailing address as it appears in Phoenix. If there is no mailing address, your home address will be used. To avoid any delays, ensure that your address is updated in Phoenix through your HR system self service functionality, or contact your HR department.

Filing amended tax slips

You must file your tax return by the deadlines set by the CRA and Revenu Québec (if you live in Quebec):

Note

CRA and Revenu Québec have agreed to automatically reassess tax returns upon receipt of an amended tax slip sent electronically from your employer when the amendment occurs within the past 3 years. However, CRA and Revenu Québec no longer automatically reassess tax returns if the amended tax slip is issued for a year that is beyond the past 3 years—you must request a reassessment of your tax return by contacting the CRA or Revenu Québec.

Effective March 2, 2020, amended and cancelled tax slips include a date of issue to help identify when the tax slips were produced in Phoenix. You can find the date of issue printed below “AMEND./MODIF.” on your T4 tax slip and after “MODIFIÉ” on your Relevé 1 tax slip.

Overpayments

If you received an overpayment, see your repayment options and how overpayments may affect your tax slip.

If you have questions about the information reported on your tax slips and your department or agency is served by the Public Service Pay Centre, contact the Client Contact Centre. If your organization is not served by the Public Service Pay Centre, contact your internal departmental compensation unit.

Qualifying Retroactive Lump-Sum Payments

If you receive a Pay Equity payment or a retroactive payment due to an arbitral award and the CRA deems the payment to be a Qualifying Retroactive Lump-Sum Payment (QRLSP), a T1198 Statement of Qualifying Retroactive Lump-Sum Payment form (see note below for Quebec residents) will be mailed to your mailing address as it appears in Phoenix. If there is no mailing address, your home address will be used.

A QRLSP form is provided so that you can ask the CRA (or Revenu Québec, if applicable) to determine whether it is beneficial for you to have lump-sum payment amounts applicable to previous years reviewed for tax implications. It is not mandatory to submit the QRLSP form; the choice is yours.

If you choose to submit your QRLSP form, follow the instructions provided on the form and include it with your tax return, for the year that the QRLSP is received, when you file. You should also keep a copy of the form for your records. If you have already filed your tax return, you must complete and send the T1 ADJ T1 Adjustment Request form (CRA) or the TP 1.R V Request for an Adjustment to an Income Tax Return form (Revenu Québec).

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If you live in the province of Quebec, you will receive the TP 766.2 V Averaging of a Retroactive Payment, Support Payment Arrears or a Repayment of Support form in addition to the T1198 form.

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The completed QRLSP form detailing your payment is not available online. The form will always be mailed to you regardless of whether you are a current employee, a former employee, or an employee on leave without pay.

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QRLSPs are already included in the amounts reported on your tax slip. As such, amended tax slips are not issued.

Previous tax-year tax slips

You can access any previous tax year tax slips in Compensation Web Applications (accessible only on the Government of Canada network) using Phoenix self-service and MyGCPay or, for tax years prior to Phoenix, under CWA pay stubs and archived tax slips.

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