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Accessing and managing your tax slips

From: Public Services and Procurement Canada

This page explains how the pay system issues tax slips to public service employees. Find out what to do if you receive multiple or amended tax slips.

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How tax slips are issued

Tax slips are issued by the last day of February following the calendar year to which the slips apply.

The earnings and deductions at source reported on your tax slips are based on where you work, not where you live.

Multiple T4 slips

If you receive multiple T4 slips, they must be added together to reflect your full earnings and deductions for the tax year.

You will receive multiple T4 slips if:

You will not receive multiple T4 slips if you transfer between departments located in the same province.

You will not receive multiple T4 slips if you worked from home due to COVID-19, in a different province than the one in which your office is located.

Your pension adjustment is only reported on one T4 slip. Phoenix calculates one pension adjustment at year end using the full amount of pension contributions and the total number of pensionable pay periods in the tax year.

Accessing your tax slips

Tax slips are distributed electronically. If you are a current employee, you can access your tax slips online through Phoenix self-service and MyGCPay using the Compensation Web Applications (accessible only on the Government of Canada network).

In exceptional situations, pay-related tax slips may have to be issued outside the Phoenix pay system. Effective 2019, you can access tax slips issued outside of Phoenix online, using the Compensation Web Applications by selecting Additional Tax Slips under CWA pay stubs and archived tax slips.

If you are expecting a tax slip to be issued and it is not available online through Phoenix self-service and MyGCPay or under Additional Tax Slips by the last day of February, either contact the Client Contact Centre or complete and submit the Enquire about your pay: Phoenix feedback form.

If you are a former employee or an employee on leave without pay, your tax slips are mailed to your mailing address as it appears in Phoenix. If there is no mailing address, your home address will be used. To avoid any delays, ensure that your current address is up to date in Phoenix. Contact your former Human Resources (HR) department or former Compensation Office to have your address updated in both the HR system and Phoenix.

All employees can access their tax slips online if they are registered with Canada Revenue Agency (CRA) or, if applicable, Revenu Québec online services.

Contact the Client Contact Centre if:

Amended tax slips

Amended tax slips may be issued if:

A tax slips amendments schedule for employees (accessible only on the Government of Canada network) is available to find out when an amended tax slip for a previous tax year will be issued.

Effective March 2, 2020, amended and cancelled tax slips include a date of issue to help identify when the tax slips were produced in Phoenix. You can find the date of issue printed below “AMEND./MODIF.” on your T4 tax slip and after “MODIFIÉ” on your Relevé 1 tax slip.

Overpayments

If you received an overpayment, find out how overpayments can impact your income taxes and how you can avoid them from appearing on your tax slip.

If you have questions about the information reported on your tax slips, contact the Client Contact Centre.

Qualifying Retroactive Lump-Sum Payments

If you receive a pay equity payment or a retroactive payment due to an arbitral award and the CRA deems the payment to be a Qualifying Retroactive Lump-Sum Payment (QRLSP), a T1198 Statement of Qualifying Retroactive Lump-Sum Payment form, TP 766.2 V Averaging of a Retroactive Payment, Support Payment Arrears or a Repayment of Support form for Quebec residents, will be issued and mailed to your mailing address as it appears in Phoenix. If there is no mailing address, your home address will be used.

QRLSP forms will always be mailed to you regardless of whether you are a current employee, a former employee, or an employee on leave without pay. Completed QRLSP forms detailing your payment are not available online.

QRLSP forms are provided so that you can ask CRA (and Revenu Québec, if applicable) to determine whether it is beneficial for you to have lump-sum payment amounts applicable to previous years reviewed for tax implications. It is not mandatory to submit the QRLSP form; the choice is yours.

QRLSP amounts are included on your tax slips.

Previous tax-year tax slips

You can access any previous tax year tax slips in Compensation Web Applications (accessible only on the Government of Canada network) using Phoenix self-service and MyGCPay or, for tax years prior to Phoenix, under CWA pay stubs and archived tax slips.

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