Update to Government of Canada employees regarding pay: October 7, 2016

On October 5, 2016, I provided an update on our progress in resolving public service pay issues.

Priority groups

Since my last update, we have resolved close to 14,000 backlogged employee cases, for a total of 38,228. This represents close to 50% of our original case load. We are on target, according to the plan we established, to eliminate the backlog by October 31, 2016.

For Priority 1 and 2 groups, we continue to see consistently low numbers.

Training and support

We have now redesigned our Phoenix Support page on GCpedia to make it easier for employees to find the information they are looking for. We continue to post new tools, fact sheets and questions and answers to respond to your queries.

This week, we posted a new information video on GCcampus for managers. The video was developed by the Canada School of Public Service (CSPS) and provides managers with a quick focused overview of key Phoenix processes and actions. We have been working with the CSPS to enhance and clarify our existing training material and to develop additional support tools for Phoenix users.

We are also planning a number of technical enhancements that will make it easier and faster for employees to get paid. Next week, we will implement a self-service function to submit overtime during acting assignments for retroactive periods. This new feature will eliminate the need for manual input from a compensation advisor and decrease the time needed for the system to generate the payment.

I invite you to consult our website on a regular basis for the latest information.

Marie Lemay, P.Eng., ing.
Deputy Minister
Public Services and Procurement Canada

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