How to Complete: Pension Benefits Option Statement (PWGSC-TPSGC 2011)

The Pension Benefits Option Statement form (PWGSC-TPSGC 2011) is the document that chooses your pension benefit option and is the most important form of the retirement process. This video will help you accurately complete the form.

Transcript for How to Complete: Pension Benefits Option Statement (PWGSC-TPSGC 2011)

(Background music: Welcome page with a logo of the Government of Canada Pension Centre.)

At the government of Canada Pension Centre, we're here to help.

We all know completing forms can sometimes be complex.

That's why we're going to walk you through filling up the pension benefits option statement form PWGSC-TPSGC 2011 PF.

This is the form you fill out to select your pension benefit option and the most important form of the retirement process. It is also mandatory.

This form is personalized and lists are the pension benefit options that apply to you. Ready to complete the form? Remember that as you were completing the form, please feel free to pause the video if you need extra time.

We'll be right here waiting for you. OK, let's go.

(The screen becomes white for a second and the Pension Benefit Option Statement PWGSC-TPSGC 2014 PF form appears. A male voice explains how to fill out the form.)

We have pre-filled your contact information on page one.

Please confirm that it is correct. If required, cross off anything incorrect and add the new information above using a dark ink pen.

(Male voice over. Page 1 of the form appears with the contact information. The screenshot zooms in to focus on the contact information of a fictional plan member.)

In the first box on top of page 2, you will see your termination date from the public service.

This is the retirement date used to prepare your pension benefit option statement.

Your actual retirement date may have changed.

If so, please write your new retirement date next to the box and add your initials to endorse it.

(Male voice over. Page 2 of the form appears. The camera zooms in to focus on the top portion of the form, which displays the Termination Date from the Public Service and the Option Generation date and Time fields filled out.)

The table in Section A shows the pension benefit options that apply to you. Select the pension benefit option that you want to receive.

We have prepared videos for you that explain each of the different pension benefit options. For information regarding your options, feel free to view these videos before moving on with this form.

Let's move on to page three.

(Male voice over. Page 2 scrolls down to show the selected option. The page includes a chart indicating the different benefit options, as well as checkboxes for the available options.)

Section B on page 3 is optional and generally not completed if you select a monthly pension in Section A.

In this section, you could request a transfer of your pension into another pension plan. If it applies, you could also ask for a medical retirement.

If you choose an option in Section B, any option selected in Section A will remain on file as a secondary option.

Upon receipt of your completed form, the Pension Centre will send you further information on the process to move forward with any option you selected in Section B.

(Male voice over. This page represents the Section B of page 3 and contains a chart with other options, with checkboxes to pick one of the options offered.)

Next is page 4.

Page 4 is where you enter your banking information.

You will receive your monthly pension in your bank account through direct deposit.

We know that this is very important to you, so make sure the information you enter is correct.

Please note that you must complete this part only if you have selected one of the following monthly pensions: Immediate annuity, annual allowance or medical retirement. Just to be safe, we strongly recommend that you include a void cheque with your form.

This ensures that your information is accurate and complete.

If you don't have blank cheques, you can ask your bank to provide you with a sample cheque or a printout of your bank account numbers for direct deposit.

Please attach it to this form.

(Male voice over. Screenshot of page 4. The shot zooms in on fictional banking information with the required fields: Branch Number, Institution Number, Account Number, Surname and Given Name of account holder, Financial Institution Name, Address and Telephone Number. When the voice says “Just to be safe, we strongly recommend that you include a void cheque …,” the form becomes blurry and a void cheque appears in the middle of the screen.)

We're almost done. Let's now look at page 5. On page five, you need to sign and add the date you completed this form.

Make sure you have read the terms outlined before you sign.

You'll also need to indicate your preferred telephone number.

We will contact you if there are any issues.

(Male voice over. The screen zooms in on the top portion of page 5. This page contains the Signature, Date and Telephone number fields.)

That's it, you're done. Now just mail us your form.

Please include all the pages of this form, even if you did not enter any information on some of them.

I hope this was helpful to you.

Should you have any questions regarding this video, feel free to contact us.

Thanks for watching.

(Text on screen: Contact information: Government of Canada Pension Centre – Mail Facility, PO BOX 8000, Matane QC G4W 4T6. Telephone: 1-800‑561‑7930. Email:

(Text on screen: Check us out:,,,

[Music stops]

(Public Services and Procurement Canada signature)

(Canada Wordmark)

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