How to Complete: Pension Information Release (PWGSC-TPSGC 2265)

The Pension Information Release form (PWGSC-TPSGC 2265) is used to help the Pension Centre determine if you qualify for the Bridge Benefit. This video will help you accurately complete the form.

Transcript for How to Complete: Pension Information Release (PWGSC-TPSGC 2265)

(Background music: Welcome page with a logo of the Government of Canada Pension Centre.)

At the Government of Canada Pension Centre, we are here to help.

We all know that completing forms can be overwhelming, and many members often contact us for assistance.

That's why we're here to show you how to complete the Pension Information Release Form PWGSC-TPSGC 2265.

So why is this form important for you? Well, you must complete it at retirement to help us determine if you qualify for the bridge benefit. The bridge benefit is a temporary pension benefit payable until age 65 or until you become entitled to disability benefits from the Canada Pension Plan or the Quebec Pension Plan, commonly known as CPP and QPP.

Let's move on to completing the form.

Remember that you can pause this video if you need extra time.

(The screen becomes white for a second and the Pension Information Release form appears. A male voice narrates how to fill out the form.)

Let's start on page 1. You can either complete the form electronically or print a blank version and fill it out by hand with a dark ink pen.

Please enter your personal information in the appropriate fields.

It is important to remember that you must enter either your personal record identifier, your PRI, or your pension number.

We need at least one of these to locate your file.

(Male voice over. Page 1 of the form appears, featuring the Plan Member’s Personal Information section. When the voice says “… you must enter either your Personal Record Identifier …,” the PRI-CIDP field is highlighted in yellow. When the voice says “… or your Pension Number,” the Pension Number—numero de pension field is highlighted in yellow.)

The first section on page 2 is the Statement of Undertaking.

This is where you indicate whether you are in receipt of or have applied for CPP or QPP benefits.

Check off Box A If you are not in receipt of benefits. Check off the appropriate box in Area B if you are currently receiving benefits. There are boxes for each type. Check off box C if you have applied for benefits but are not yet receiving them.

(Male voice over. The STATEMENT OF UNDERTAKING section on page 2 appears on screen. Several options are offered, including little checkboxes to choose an option. When the voice says “Check off Box A …,” the field A is highlighted in yellow. When the voice says “Check off the appropriate Box in area B …,” the field B is highlighted in yellow. When the voice says “Check off Box C …,” the field C is highlighted in yellow.)

Please carefully read the important information about disability benefits and overpayments.

Note that you need to inform the Pension Centre if you have become entitled to CPP or QPP benefits at a later date by forwarding a copy of your benefit entitlement letter. If you have been denied disability benefits, please send us a copy of your refusal letter along with this form.

Next is the Authorizations section where you confirm having read and understood the impact of disability benefits on your pension.

Check off the box that applies to you, whether you are a plan member or a legal representative. At this point, if you choose to complete the form electronically, you will need to print it.

Next, you must sign and date the form.

Don't forget to indicate your social insurance number.

Pause the video and complete this part now.

(Male voice over. The screenshot scrolls further down the page. When the voice says “Please carefully read the important information about disability …,” the field IMPORTANT [read carefully] field is highlighted in yellow. When the voice says “… whether you are a Plan Member …,” the option I am the plan member is highlighted in yellow. When the voice says “… or a Legal Representative …,” the option I am the legal representative is highlighted in yellow. When the voice says “Don’t forget to indicate your Social Insurance Number,” the field Plan Member’s Social Insurance No. is highlighted in yellow.)

Ready to move on? Great.

Let's have a look at page 3.

Here's where you will find our mailing address where you need to send the form.

We also encourage you to read the information indicated on this page.

(Male voice over. The screen zooms in on the RESTRICTIONS section on page 3, including the following mailing address: Public Works and Government Services Canada, Public Service Pension Centre - Mail Service, 150 Dion Blvd, PO Box 8000, Matane QC G4W 4T6.)

That's it. All you need to do is mail us the form and a copy of your CPP or QPP award letter, if you are in receipt of their benefits.

I hope this was helpful to you.

Should you have any questions regarding this video, feel free to contact us.

Thanks for watching!

(Text on screen: Contact information: Government of Canada Pension Centre – Mail Facility, PO BOX 8000, Matane QC G4W 4T6. Telephone: 1-800‑561‑7930. Email:

(Text on screen: Check us out:,,,

[Music stops]

(Public Services and Procurement Canada signature)

(Canada Wordmark)

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