Contact the Contract Security Program's client service centre

Find contact information to make enquiries about Public Services and Procurement Canada’s (PSPC) Contract Security Program (CSP).

Privacy notice statement

Provision of the information is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our Internet presence. The information will be held in PSPC's Personal information bank number PPU 115 Internet and PPE 830 Intranet services, and it will be retained according to the retention and disposal schedule established for this bank.

Your personal information is protected, used, and disclosed under the provisions of the Privacy Act. Under the act, you have the right to access and correct your personal information, if erroneous or incomplete. If you require clarification about this privacy notice, you may contact the PSPC’s Access to Information and Privacy Directorate by email: If you are not satisfied with the response to your privacy concern or if you want to file a complaint about the handling of your personal information, you may wish to contact the Office of the Privacy Commissioner of Canada.

For more information about your rights, visit information about programs and information holdings. This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal members of Parliament.

The Internet is a public forum and electronic information can be intercepted. This is not a secure website. Please do not disclose unnecessary confidential information about yourself or your accounts with PSPC.

Providing personal information to Public Services and Procurement Canada

PSPC is committed to ensure the privacy and security of personal information. However, applicants remain responsible for the security and confidentiality of any personal information provided to PSPC, until it is received. Applicants may choose to transmit personal or sensitive information by regular mail, by email or by fax at their discretion. However, for security reasons, we recommend using registered mail or priority courier as these are more secure delivery methods.

Ways to reach us

Effective April 8, 2022 we provide service in French and English, Monday to Friday, 9 am to 12 pm and 1 pm to 5 pm (Eastern time).


Our agents respond to incoming emails as quickly as possible. If you require an immediate response, we invite you to contact us by telephone instead of sending an email.

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