Public Services and Procurement Canada
Plans at a glance: 2020 to 2021 Departmental Plan

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Purchase of goods and services

In 2020 to 2021, Public Services and Procurement Canada (PSPC) will:

• advance initiatives to modernize procurement and ensure value for money, such as increasing the diversity of bidders on government contracts and developing better vendor performance management tools to incentivize suppliers to deliver high-quality goods and services
• make purchasing simpler and easier to access through the phased deployment of the cloud-based Electronic Procurement Solution within PSPC
• participate in the development of a proposal for the new Canadian apprenticeship service
• explore measures that support the conversion of government fleets to zero-emission vehicles
• in support of reconciliation, work towards increasing the participation of Indigenous Peoples in federal procurement, and have at least 5% of federal contracts awarded to businesses managed and led by Indigenous Peoples
• advance key procurements in support of Canada's defence policy: Strong, Secure, Engaged, including the competitive process to replace the fighter aircraft fleet, and explore options for the creation of Defence Procurement Canada
• work with partners to deliver much-needed vessels to the Royal Canadian Navy and the Canadian Coast Guard, as part of the National Shipbuilding Strategy, while creating jobs and generating economic growth for Canada

Payments and accounting

In 2020 to 2021, PSPC will:

• continue progress towards the elimination of the backlog of outstanding pay issues for public servants as a result of the Phoenix Pay System
• deliver client-centric services that improve engagement with pension plan members and leverage industry proven best practices, so that more than 904,000 active and retired members of pension plans administered by PSPC can readily access pension information, and receive timely and accurate pension payments

Property and infrastructure

In 2020 to 2021, PSPC will:

• advance sustainability, climate resiliency, and the green agenda for federal real property and infrastructure assets by integrating sustainable development, the use of clean energy, energy reduction, and greenhouse gas reduction into the decision-making, planning and delivery of real property projects
• continue to improve crossings in the National Capital Region (NCR) in order to reduce congestion, improve fluidity and increase transportation options throughout the NCR
• advance the Government of Canada's commitment to revitalizing federal science and technology laboratories by advancing the design of new laboratory and research facilities based on integrated science plan requirements, finalizing the selection of sites and launching procurement activities for projects across Canada that will support science excellence, innovation and evidence-based decision-making across the federal government
• continue to advance the pace of office modernization (fit-up) by delivering an innovative and future-oriented workplace that changes the way we work and supports a world-class public service equipped to serve Canada and Canadians
• advance major construction activities on the historic restoration of the Centre Block and launch an international design competition for the redevelopment of Crown properties facing Parliament Hill along Wellington and Sparks streets, while ensuring accessibility, sustainability and security are held at the forefront of the broader transformation of the Parliamentary Precinct into an integrated campus
• continue to work with Crown-Indigenous Relations Canada, National Indigenous Organizations and the Algonquin Nation to open the short-term use of 100 Wellington Street and to transform this iconic space into a national Indigenous People's space
• continue to develop and implement a prompt payment regime for federal construction projects through the development of regulations and the naming of an adjudicator authority

Government-wide support

In 2020 to 2021, PSPC will:

• continue to provide quality remote interpretation services and adapt to the rapid pace of digital transformation in linguistic services, including experimentation with artificial intelligence and other technologies to support the work of translators and interpreters allowing them to focus their expertise on quality, work on enhancing the capacity to translate and interpret Indigenous languages, as well as in sign language interpretation
• continue to explore and implement new and innovative ways to further safeguard the integrity of the federal procurement and real property system
• support the transition to a more digital government to improve the delivery of government services and enhance the capacity to use modern tools and methodologies
• continue to transform the Contract Security Program and the Controlled Goods Program to respond to an evolving external threat environment, and develop a more client-focussed delivery approach to safeguard sensitive and strategic government information and assets accessed by the private sector

Procurement Ombudsman

While operating at arm's-length from federal organizations, the Office of the Procurement Ombudsman will:

• review the procurement practices of federal organizations to promote fairness, openness and transparency
• review complaints from Canadian suppliers and make recommendations for the improvement of federal procurement practices
• provide low-cost alternative dispute resolution services which offer an opportunity for suppliers and federal organizations to come together in a neutral setting with the purpose of finding solutions, preserving business relationships and avoiding costly litigation
• share procurement-related information amongst federal organizations and Canadian suppliers to promote simplification and transparency in the federal procurement process

For more information on PSPC's plans, priorities and planned results, see the"Core responsibilities: Planned results and resources, and key risks" section of this report.