Pay Centre resources

Learn about the centralized pay services for 46 departments and agencies

Services and information

Public Service Pay Centre update

Regular updates about Public Service Pay Centre activities and service standards

About the Public Service Pay Centre

Find out what we do, who we serve and how to request a service. Access tools and resources

Departments and agencies served by the Public Service Pay Centre

Find out if your department or agency is served by the Public Service Pay Centre

Pay and changes in your life

How a marriage, a birth, a death or other event may affect your pay

Submit a pay action request

Steps to follow and what you need to know when completing this form

Pay Centre forms

Access a list of Pay Centre forms

Contact the Pay Centre

Find out how to contact the Pay Centre if you have questions about your pay

Pay Centre service standards

The Pay Centre's commitments to quality and accurate pay services

Pay Centre documentation requirements

This guide helps employees, managers, human resources, finance and the Pay Centre identify which pay events require what documentation

Frequently asked questions

Answers to your questions about pay, insurance and benefits

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Trusted sources and pay action requests

What you need to know about using your department’s trusted source to confirm pay-related requests

Pay process roles and responsibilities

Pay event guidance for managers, human resources and finance interacting with the Pay Centre

Pay Centre processing times

What information you need to provide to allow the Pay centre to meet its service standards

What we are doing

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