Work stream for full-time individual training in English and French, on the Offeror’s Premises

Work Stream 4

Training location

The training is at the Offeror's premises in the National capital region (NCR). The premises must be located within a radius of 25 km from the center of the Ottawa River, behind the Parliament Building on Wellington Street in Ottawa, Ontario (consult the List of offerors and hourly rates (accessible only on the Government of Canada network) for the exact address of the training).

Training schedule

Between 7 a.m. and 6 p.m. Monday to Friday; the schedule will be indicated in the call-up.

Number of hours of training per week

The Offeror must provide learners with a maximum of 7.5 hours of training services per day, for a total of more than 22.5 hours per week.

For a 7.5 hour training day, the Offeror must allow learners a 15-minute break in the morning and a 15-minute break in the afternoon. These two breaks will be included in the number of hours billed. Learners must have a 60-minute lunch period (non-billable), in addition to the 7.5 hours of training.

For a training day shorter than 7.5 hours, the Offeror must allocate one 15-minute break (billable) per 3 hours of training and a 30-minutes lunch period (non-billable) per 5 hours of training

Online tutoring for individual training, in English or French is permitted

It will be possible for learners to request online tutoring for Streams 4. Online tutoring is a type of pedagogical teaching offered to learners through the Internet and their computers. Online tutoring is led by a teaching resource throughout the tutoring period. Online tutoring must allow visual sharing (video conferencing, screen sharing, and electronic whiteboard) and also communication (oral and written). It is important to note that online tutoring is a virtual classroom and not a period of individual study for the learner.

The Offeror will have the option of accepting or refusing an online tutoring request. The Offeror’s technology for tutoring must be compatible with WebEx, the Government of Canada’s standard tool. At a minimum, the Offeror’s virtual platform must include the following functionalities:

• video and audio conferencing;
• smartboards;
• ability to record and listen to meetings;
• screen sharing;
• chat.

Each online tutoring course must be no more than 3 hours, for a maximum of 6 hours per week (unless a course is postponed).

In the event of a technical problem that prevents any form of communication between the learner and the teaching resource, the course must be given within the call-up period. If the online tutoring cannot be postponed within the call-up period, the call-up will be amended to reflect this change in the service provided. In these cases of course postponements, the Offeror may exceptionally exceed the maximum time of 6 hours per week.

Step 1: Learner language assessment

The language placement test report is mandatory for full-time training. We recommend using the Offeror of work stream 7. But placement test from a third party may be used as long as it contains at minimum the following information:

• target language;
• target level (A, B or C);
• the recommended initial objective (see Appendix 3 of the standing offer);
• an estimate of the number of hours required to reach the target level.

Other recommendations (if applicable), such as:

• linguistic background;
• a linguistic profile (strengths and elements to work on);
• pedagogical recommendations.

Step 2: Selection of the Offeror

Consult the List of offerors and hourly rates (accessible only on the Government of Canada network) for the exact address for the training.

Allocation of work to Offerors

Tier 1

Identified Users (IU)s can issue orders in accordance with the Government Contract Regulations, section 6 b) (i) (current estimated value of $40,000).

This method will be used when the value of the total need is estimated at less than the limit mentioned in the Government Contracts Regulations. If an order issued under this threshold must be amended to an amount above this threshold, the IU must document his file accordingly.

Tier 2 (on a rotational basis)—(call-ups up to a value of $400,000)

Public Services and Procurement Canada (PSPC) is the only designated authority to determine the Offeror. Call-ups will be issued on a rotational basis among Offerors holding a standing offer for this work stream.

For requirements valued at more than $40,000, please contact PSPC at: tpsgc.paformationlinguistique-aplanguagetraining.pwgsc@tpsgc-pwgsc.gc.ca

The email to PSPC must include the following:

• the applicable work stream;
• the federal institution's name;
• the name of the learner or learners;
• the name of the training coordinator of the learner or learners;
• the telephone number of the Coordinator; and
• the email address of the Coordinator.

It should be noted that if an IU has a requirements above the threshold value of Government Contracts Regulations, but for administrative reasons (for example, budget for a financial year) the order will first be of a lesser value, the basis of selection for requirements of up to $400,000 must be used.

Step 3: Creation and issuance of call-up

The IU will send a call-up to the Offeror at least 10 business days before the start of the session and will attach the language placement test report.

Minimum information provided in each Call-up

• requested work stream;
• name(s) of the learner or learners;
• target level: A, B or C;
• target language;
• training session start and end dates;
• Day(s) of the week and number of hours for training delivery;
• language placement test reports for every learner;
• accommodations required, if applicable;
• total billable amount in compliance with the Basis of Payment;
• Standing Offer number;
• the contact information (name, email address and mailing address, telephone number and name of the Federal Institution) of the training coordinator responsible for receiving all deliverables and answering questions related to the employee's training;
• the contact information (name, email address and mailing address, telephone number and name of the Federal Institution) of the person responsible for receiving and paying invoices; and
• confirmation that funds are available under section 32 (signature) of the Financial Administration Act.

The Offeror may refuse the call-up if it is non-compliant or incomplete and thus result in the loss of processing priority of the call-up.

Step 4: Confirmation of the training

The Offeror must submit written confirmation to the IU no later than 5 business days before the training, including:

• the address and room where the training session will be held; and
• confirmation of the start date.

Cancellation fees and report

In accordance with Part 7, Section A, paragraph 7.14, “Cancellation and Rescheduling of Training”, the following cancellation fees will be applied for each learner for whom a cancellation or rescheduling of training is requested. No other fees or compensation of any kind shall be payable by Canada.

• Prior to commencement of training:
  • Notice of at least 10 working days or more: $0
  • Notice of less than 10 working days: The equivalent of the training hours provided for in the call-up within the next 10 business days indicated in the call-up. At the request of the IU, these training hours must be provided by the Offeror.
• Cancellation after the start of the Training:
  • Notice of at least 10 working days or more: $0
  • Notice of less than 10 working days: The equivalent of the training hours provided for in the call-up within the next 10 business days indicated in the call-up. At the request of the IU, these training hours must be provided by the Offeror.

Unforeseen Absences

The IU shall pay the Offeror for any of a learner’s unforeseen absences if written notice was not given at least 2 business days in advance, and such absences cannot be made up at the end of the training unless such an arrangement is approved by the identified user by way of a call-up amendment. A maximum of one unforeseen absence per month with advanced notification is permissible. An unforeseen absence is an absence of a maximum of 3 consecutive working days that are not identified in the call-up.

Date modified:

2020-12-16